Telehealth Medical Assistant - Monterey

About Executive Mental Health's\nTelehealth service Since 2020, EMH has used Telehealth\nto provide remote assessment and treatment of the cognitive, behavioral, and\nemotional conditions of patients without leaving their home or care facility.\nEMH offers Telehealth services using a HIPAA-compliant videoconferencing\nplatform which allows patients, residents’ family members, and skilled nursing\nfacility management. About the Telehealth Medical Assistant\nRole: As an essential part of the care team,\nthe Telehealth Medical Assistant acts as a ‘Telehealth Concierge’ and ensures\nresidents receive the quality care they need from the clinicians, while\nrespecting social distancing and safety measures. An extension of the clinical\nteam, they coordinate the visits to the patients, take the Telehealth tablet\nfrom room to room and offer a warm interface before the doctor begins their\ntherapy session. They work in close collaboration with\nEMH clinicians, liaisons, and facility staff. The liaisons work with Telehealth\nMedical Assistants to build rapport with Skilled Nursing faculty, sweep for\nreferrals, and identify new possible patients to service. Job Duties: Visit the assigned skilled nursing\n facilities (must be able to drive to facility) for daily work assignments Bring Telehealth equipment from patient\n to patient for Telehealth Services at partner skilled nursing facilities. Assist Clinical Staff Team Members by\n discussing Telehealth services with new patients. Coordination of Care with both Clinical\n Staff and Facility Staff. Provide and gather patient’s medical\n documentation as instructed by clinical staff member. Manage daily preparation checklist for\n equipment care such as sanitization, recharging of equipment and safe\n keeping/storage. Work closely and provide follow up with\n facility staff members as needed. Develop a working knowledge of Telehealth\n web application (Doxy). Filing Clinical documentation as directed\n by facility staff. Technology Troubleshooting (general\n knowledge of WIFI, internet connectivity). Live support provided as\n needed. Be able to lift a minimum of 35 lbs. Adhere to all standards found within the\n HIPAA Compliance Privacy Regulations. Requirements The job requires in-person visits to all\n Skilled Nursing locations, must be experienced in infection control and\n PPE. We conduct safety training in preparation for working with COVID-19\n positive patients face-to-face. Background check. Weekly/Monthly COVID-19 testing Traveling to different facilities upon\n request, commute can vary. Flexibility with scheduling. Availability on the weekends. Must have an active cellular service for\n communication with our staff.