Teletriage Clinical Support Specialist

Position Summary: Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff. Work Environment: Remote Provider Support:  Ensure that all clinical providers are able to focus on triaging and taking care of patients Prepare clinical documentation for the provider as requested Complete basic opening of encounter note for acute Tele Triage visits Perform medication reconciliation on patients who are being seen for acute Tele Triage visits Enter lab and imaging results into patient’s chart  Document appropriate triage note encounter and time for CCM services  Send updates to PCPs for patients that are triaged Make phone calls to facilities to gather information for provider Patient Support: Check all forms of communication several times daily to ensure patient needs are met. Primarily will be using Telemediq. Inform patient and family of recent visits, new orders and defer to provider when needed  Communicate transitions of care to Tele Triage team to enhance patient care and education  Qualifications/Education: High School Diploma or equivalency Certified Medical Assistant degree a plus Typing speed of 45wpm or greater Medical Scribing experience preferred Equal Opportunity Employer Statement We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws. Notice: Eventus WholeHealth is aware of fraudulent activity in which imposters pose as recruiters claiming to represent our organization. Please be cautious of anyone requesting personal or financial information during the hiring process. At Eventus WholeHealth, our Talent Acquisition team members are committed to helping candidates find the right career path that aligns with their skills and experience. We will never request sensitive information such as Social Security numbers, credit card details, or banking information via email. Additionally, our recruiters will not contact you using public email services such as Gmail, Yahoo, or Hotmail. If you encounter a suspicious job posting or receive a questionable email referencing Eventus WholeHealth, we strongly encourage you to report it to the appropriate law enforcement authorities. To ensure you are viewing legitimate opportunities, please rely only on official Eventus WholeHealth career pages and verified communications from our team.