Test Center Administrator- Full Time
PSI Services
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Pay
- $15
- an hour
- Location
- Charlotte, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 15
- 5 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
PSI Services
Information technology and services · 1,001 to 5,000 employees
At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.
What you'll do
- Welcome test takers, explain procedures, verify IDs, secure exams, set up workstations, troubleshoot technical issues, and support test takers with accessibility needs.
- Perform opening and closing procedures and light housekeeping.
What you need
- Requires a high school diploma or equivalent and U.S. citizenship.
- Requires strong communication, attention to detail, basic computer skills, and the physical ability to stand or walk for up to 40% of the shift.
- Education: a high school diploma
Key skills
Customer serviceStrong communication skillsAttention to detailBasic computer skillsMicrosoft OfficeExam securityCompliance
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
Perks
- medical
- dental
- vision
- Paid time off
- retirement plans
- Flexible scheduling
- Career development
- Wellness programs
See full description on company page, apply now
Read the full posting here
Title: Test Center Administrator (TCA)
Location: 5701 Westpark Drive, Suite 101, Charlotte, NC 28217
Wage & Benefits: $15.25/hour + Full Benefits
Schedule: Monday & Thursday: 9am - 6pm, Wednesday: 12pm - 6pm, Friday & 2nd Saturday/month: 9am - 4pm
About PSI
Join PSI – A Global Leader in Testing Solutions
At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.
About the Role
As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.
Role Responsibilities
Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.
Knowledge, Skills and Experience Requirements
High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.
Benefits & Perks
Competitive pay + comprehensive benefits (medical, dental, vision).
Paid time off and retirement plans (401(k), pension).
Flexible scheduling and work-life balance.
Career development and training opportunities.
Wellness programs and global initiatives.
Volunteer opportunities and community engagement.
Why You’ll Love Working Here
At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!
#Jackson