TMS Administrative Coordinator

A TMS Administrative Coordinator provides key administrative support for the TMS Services portion of the Neurostimulation Department, including a wide range of administrative and financial duties. This role serves as a contact and resource for financial and health insurance reimbursement issues, as well as a liaison to Sheppard Pratt physicians and staff. What to expect Primary Responsibilities: Provides office support by greeting clients, scheduling appointments, and answering incoming phone calls. Conducts initial phone evaluations to determine patient appropriateness for TMS consultation with physician. Orders and maintains office supplies and equipment. Composes and types correspondence and prepares reports as needed. Scans supporting documents as needed into electronic medical record (EMR). Collects new client demographics and insurance information and enters data into IDX. Investigates and verifies client’s primary, secondary, and tertiary insurance coverage for TMS benefits. Collaborates with RN Manager and MD leader to complete and send pre-authorizations and/or treatment plans as required by insurance companies. This requires an understanding of a variety of clinical scenarios both psychiatric and medical. What you'll get from us: At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay range for this position is: $20.95 to $31.45/hr. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. What we need from you: Bachelor’s Degree from an accredited institution in allied health, science or related field preferred. Two years of related work experience. Knowledge of and ability to understand a broad range of psychiatric and medical diagnoses, treatment modalities, and therapeutic services. Strong organizational and time management skills. Interpersonal skills sufficient to communicate effectively with a variety of clinicians and other hospital staff. Interpersonal and negotiation skills to effectively obtain authorizations for TMS treatment with a variety of 3 rd party payors. Interpersonal skills to effectively communicate with patients and their families/representatives regarding treatment costs and expected insurance coverage. This requires a great deal of tact and diplomacy. #LI-SM1