US - Project Manager – IT Services and Cloud Solutions

dotSolved System Inc.

Pleasanton, CAOn-siteFull time

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Location: Pleasanton, CA
Work style: On-site
Job type: Full time
Posted: Nov 1; 1 day ago

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About the company

dotSolved System Inc.

Information Technology & Services · 201 to 500 employees

dotSolved is an AI services and solutions company headquartered in Pleasanton, CA, with global delivery in the US, Canada, Philippines, and India.

We help enterprises adopt, build, and run AI across their operations, platforms, and back office — from readiness and strategy through implementation, integration, and ongoing management — delivered through advisory services, AI products and solutions, and end-to-end managed operations. Our four practice areas are AI Advisory Services, AI & Data Solutions, Enterprise Applications (ERP, CRM, and HCM platforms), and Ops & Managed Services.

23 years. 2,000+ implementations. We've done the work across every major enterprise platform and every stage of the delivery lifecycle.

Certifications: ISO 9001-2015 · ISO 27001 · SOC 2 Type 2 · WOSB · MBE (NMSDC)

dotSolved System Inc. on LinkedIn

What you'll do

The Project Manager will plan and deliver managed services and implementation projects across various cloud platforms while managing onshore-offshore teams.
They are responsible for ensuring project delivery meets SLAs, driving process improvements, and maintaining clear communication with client stakeholders.

What you need

Candidates must hold a Bachelor's degree in Information Science or Computer Science and possess at least one year of progressive experience in project management.
Proficiency in Microsoft Project, JIRA, and Selenium is required for this role.
Education: a bachelor's degree

Key skills

Project ManagementIT ServicesCloud SolutionsERPCRMOracle FusionNetSuiteSalesforceAzureITILSmartsheetMicrosoft ProjectJIRASix SigmaLeanSelenium

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Project Manager – IT Services and Cloud Solutions Plan, manage, and deliver multiple managed services and implementation projects for enterprise clients across ERP, CRM, and cloud-based platforms, including Oracle Fusion, NetSuite, Salesforce, and Azure. Collaborate with client stakeholders and senior management to define project scope, objectives, timelines, deliverables, and resource requirements based on customer needs and Statements of Work (SOW). Manage onshore-offshore delivery teams across geographically distributed, matrixed environments, overseeing task execution, daily operations, and service performance to meet or exceed Service Level Agreements (SLAs). Apply ITIL-based practices for managing incidents, problems, and change requests within the managed services delivery lifecycle. Monitor project progress using tools such as Smartsheet, Microsoft Project, and JIRA, tracking KPIs, timelines, risks, budgets, and customer escalations. Coordinate solution design and deployment activities by engaging functional and technical consultants, system architects, and client business users. Drive service improvement, automation, and standardization of delivery processes, applying Six Sigma and Lean principles (Kaizen, BIQ, 5S) to improve productivity, quality, and lead time. Conduct regular status calls, delivery reviews, and governance/steering committee meetings with customers to ensure transparency, alignment, and satisfaction. Ensure compliance with internal quality standards and support audit processes, manage documentation, knowledge sharing, and continuous improvement across projects. Lead project handovers, post-go-live support planning, and project closure activities, ensuring knowledge retention and smooth service transitions. Assess business implications at each project phase and monitor progress against deadlines, quality standards, and cost targets. Qualifications: Bachelor's degree or foreign equivalency in Information Science or Computer Science, with one year progressive experience as Project Manager or Project Lead. Proficiency in Microsoft Project Plan, JIRA and Selenium. Full time, 40 hour/week. Mail resume to HR, dotSolved Systems, Inc. at 4900 Hopyard Rd, Suite 285, Pleasanton, CA 94588 or email resume to jobposting@dotsolved.com. Must refer to Job# CAVS2607