Veterinary Receptionist
Innovetive Petcare
- Pay
- $12 to $14
- an hour
- Location
- Tupelo, MS
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 4
- 15 days ago
Career path
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About the company
Innovetive Petcare
Veterinary · 1,001 to 5,000 employees
We’re building a veterinary hospital where great medicine and great client service go hand in hand. We care about our patients, our clients, and the people we work alongside—and we believe work should be meaningful, collaborative, and enjoyable.
What you'll do
- Previous veterinary reception, veterinary hospital, healthcare, medical office, or customer service experience preferred
- Strong communication and interpersonal skills
- Comfortable handling a high volume of phone calls, appointments, and client needs
- Excellent organization and attention to detail
- Ability to multitask while maintaining accuracy and professionalism
- Comfortable discussing veterinary services, medical recommendations, estimates, and payment expectations with clients
- Dependable, team-oriented, and willing to jump in where needed
- Comfortable learning veterinary terminology, hospital procedures, and practice management software
- High school diploma or equivalent
- Weekend availability (Saturday's and Sunday's) required
- Ability to lift and carry up to 30–50 pounds as needed
What you need
- Welcome clients and patients with a friendly, professional approach
- Answer phones, schedule appointments, and manage client questions
- Obtain and update patient medical histories and records
- Review vaccination and testing requirements
- Check clients in and out and process payments accurately
- Communicate patient arrivals, concerns, and treatment needs with the medical team
- Prepare and dispense prescriptions, veterinary diets, and over-the-counter products as directed
- Enter and maintain accurate patient and client information in hospital software
- Support daily front-desk workflow and help create a positive client experience
- Maintain a clean, organized, and welcoming reception area
- Assist with additional hospital responsibilities as needed
- Education: a high school diploma
Key skills
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