Virtual Admissions Coordinator – Mental Health
Adolescent Wellness Academy
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- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Oct 14
- 6 days ago
Career path
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About the company
Adolescent Wellness Academy
Mental health care · 11 to 50 employees
Principles Recovery Center provides individualized PHP and IOP treatment for adults experiencing substance use disorders and co-occurring mental health conditions.
What you'll do
- Manage admissions inquiries, conduct screenings, coordinate intake documentation and logistics, and guide prospective clients and families through treatment options.
- Follow up with leads, track admissions in CRM/EMR systems, and maintain HIPAA-compliant records.
What you need
- Requires experience in SUD admissions, behavioral health intake, addiction treatment admissions, or equivalent substance use treatment coordination.
- Requires knowledge of substance use treatment and PHP/IOP levels of care, admissions pipeline and follow-up experience, and proficiency with CRM/EMR systems.
Key skills
SUD admissionsbehavioral health intakesubstance use treatmentPHP/IOP levels of carelead managementclient follow-upphone communicationCRM/EMR systemsKIPUInsurance verificationtreatment placementBilingual English/Spanish
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Read the full posting here
Virtual Admissions Coordinator – Substance Use Treatment Fully Remote | Full-Time | Monday–Friday, 10 AM–6 PM ET SUD / Behavioral Health Admissions Experience Required About the Role Principles Recovery Center (PRC) is seeking an experienced Admissions Coordinator to manage inquiries, coordinate intakes, and guide adults seeking substance use disorder (SUD) and co-occurring mental health treatment through the admissions process. This role requires strong follow-through, compassionate communication, and the ability to independently manage a remote admissions pipeline. What You'll Do Manage inbound admissions calls, inquiries, and referrals. Conduct initial screenings and coordinate intake documentation. Educate prospective clients and families on PHP/IOP treatment options. Coordinate assessments, admission dates, and intake logistics. Maintain consistent lead follow-up and support admissions conversion. Track admissions activity, referrals, and client records in CRM/EMR systems. Collaborate with clinical and operations teams to support census goals. Maintain accurate, HIPAA-compliant documentation. What We're Looking For Required Experience in SUD admissions, behavioral health intake, addiction treatment admissions, or equivalent substance use treatment coordination . Knowledge of substance use treatment and PHP/IOP levels of care. Experience with admissions pipelines, lead management, and client follow-up. Strong phone communication, organization, and independent remote work skills. Proficiency with CRM/EMR systems. Preferred KIPU or similar behavioral health EMR experience. Insurance verification and treatment placement experience. Bilingual English/Spanish. About PRC Principles Recovery Center provides individualized PHP and IOP treatment for adults experiencing substance use disorders and co-occurring mental health conditions. Join a people-first team helping individuals take their first step toward recovery. Learn More: Principles Recovery Center