Warranty Specialist - Service Parts (Remote)
Canon Medical Research USA
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- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Nov 1
- Today
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About the company
Canon Medical Research USA
Medical devices · 201 to 500 employees
What you'll do
- Ensure all warranty entitlements from CMSU vendors are claimed
- Ensure all billings are verified for warranty entitlements
- File warranty claims within the vendor set time limit
- Maintain a warranty database on all warranty entitlements
- Ensure the timely return of defective warranty parts to the vendor
- Ensure replacement parts or financial credits are received in a timely manner
- Work closely with Finance to match warranty receivable accounts and open valid warranty claims
- Publish monthly reports
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Read the full posting here
This is a remote, home office-based role, located within the USA.
Ensure that all warranty entitlements from CMSU vendors are claimed.Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.Ensure that all billings that occur are verified for warranty entitlements.File warranty claims within the vendor set time limit.Maintain a warranty database on all warranty entitlements.Ensure the timely return of defective warranty parts to the vendor.Ensure that all replacement parts or financial credits are received in a timely manner.Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.Manage the warranty returns process as it applies to CMSU’ dealers.Publish monthly reports.Personal contacts are routine with several sections, departments or divisions or require close collaboration with other members of the same section, department or division.Supervisor managed; activities are governed by departmental and/or company rules and procedures, schedules are monitored.Position duties involve making frequent decisions and frequent recommendations.