Wedding & Event Inquiry Specialist (Full-Time)
Landmark Hospitality
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- Location
- Plainfield, NJ
- Work style
- Remote OK
- Job type
- Part time
- Posted
- Oct 14
- 6 days ago
Career path
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About the company
Landmark Hospitality
Consumer services · 2 to 10 employees
What you'll do
- Respond to inbound inquiries, discuss event details, recommend venues, schedule tours, and follow up to convert inquiries into appointments.
- Log activity in the CRM, manage scheduling, and coordinate with venue sales teams.
What you need
- Requires 1–3 years of customer service, call center, or scheduling experience; strong phone presence and communication skills; organization and the ability to manage multiple conversations; and comfort using CRM systems and scheduling tools.
Key skills
customer servicecall centerschedulingphone presencecommunication skillsCRM systemsscheduling toolsHospitalityevent experience
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Read the full posting here
Wedding & Event Inquiry Specialist (Full-Time or Part Time) By Landmark | Plainfield, NJ By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties. No cold calling, all inbound leads. Responsibilities Respond to inbound inquiries via phone, email, and text Speak with couples/clients to understand event details (date, guest count, style) Recommend the best-fit venue(s) and schedule tours Follow up consistently to convert inquiries into appointments Log activity in CRM and manage scheduling Coordinate with venue sales teams Qualifications 1–3 years of customer service, call center, or scheduling experience Strong phone presence and communication skills Organized and able to manage multiple conversations at once Comfortable using CRM systems and scheduling tools Hospitality or event experience is a plus Compensation & Schedule Hourly + commission opportunities In-person role (Plainfield, NJ) Weekend availability required Work-from-home flexibility on weekends Why Join Us No cold calling, high-intent inbound leads Fast-paced environment with clear goals Opportunity to grow into sales or event roles Work with well-known venues across NJ & PA