Western Branches Library Assistant, Full-Time

Description POSITION TITLE: Library Assistant Department: Branches (Fruita, Western) Status: Full-Time Position Description: Provides library services to all patrons as needed SUPERVISION RECEIVED: Works under the direct supervision of Branch Services Manager SUPERVISION EXERCISED: None Are you passionate about the transformative power of libraries? Do you want to connect with and make a difference in your community? We are looking for the right person to provide exceptional customer service to our library patrons. If you… - Can offer excellent, proactive patron services - Enjoy planning and providing programming for teens and adults - Want to build relationships in our community - Want to promote library resources and services - Have great ideas to share - Are an enthusiastic team player …then we have your dream job! As a Library Assistant, you can help enrich lives and build community through opportunities to learn, discover, create and connect. BENEFITS: This full-time position includes a full benefits package including health, dental, vision, life, AD&D, and supplemental insurance coverages as well as HRA and retirement savings. Benefits include vacation and sick leave, and 13 paid holidays. WAGE: $15.76-19.50 per hour Requirements ESSENTIAL FUNCTIONS: Works 40 hours a week Ability to arrive at locations throughout Mesa County to successfully fulfill job expectations. Locations include, but are not limited to, library branches and external locations for outreach, programs, and classes 1. Service to Library Patrons Provide library service upon demand, issue library cards, check out materials, answer reference questions, offer reader’s advisory, place holds, locate material and information using the print collection and online resources. Provide basic instruction on the use of the library catalog, online databases, Internet computers and other library and information technologies. Respond to routine patron inquiries concerning library procedures and policies. Promote and direct patrons to other library services, resources and programs. Work with staff throughout MCL to provide outstanding library service to all patrons. Provide staffing coverage at other library locations and branches as requested. 2. Other Library Duties Check in all materials, sort and shelve items and process holds in a timely and efficient manner. Completes paging slips, all item lists, missing media, ordering of branch supplies, wiki updates and other items as needed to ensure effective library operations. Merchandise the collection, create book displays, and maintain an inviting well-organized library by shelf reading and straightening materials and furniture. Host, develop and present programs for targeted audiences as needed. Assist with library programs, outreach and special events. Maintain working knowledge and basic understanding of all MCL services, programs and events. Communicate consistently and in a timely manner verbally and through email, work with others to complete assignments. Complete other duties as assigned. SECONDARY FUNCTIONS: Communicates clearly in-person and via email and other electronic tools consistently and in a timely manner. Works with others to complete assignments. Performs additional duties as opportunities arise that assist the department and the library in achieving specified goals and objectives. Stays informed on developments of Mesa County Libraries services and trends: Attends monthly staff meetings and training; attends external training as requested, stays aware of changes via email and staff wiki. May participate in and contribute to library committees and activities. LIBRARY ASSISTANT COMPETENCIES CUSTOMER SERVICE Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, prioritizes patrons’ needs, follows procedure to solve customer problems, understands library products and services, maintains pleasant and professional image following library’s dress code COMMUNICATION Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills. DEPENDABILITY Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, and meet attendance/punctuality requirements. LIBRARY CORE COMPETENCIES CUSTOMER FOCUS Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. ADAPABILITY/FLEXIBILITY Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs INITIATIVE Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development. ORGANIZATIONAL SAVVY Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, and can sell projects and ideas across the organization. TEAMWORK Meets all team deadlines and responsibilities, listens to others and values opinions. Helps team leader to meet goals, and adjusts responsibility during instances of supervisor absence. Welcomes newcomers and promotes a team atmosphere. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Knowledge and current awareness of library policies and procedures Knowledge of alphabetical and Dewey Decimal filing systems Knowledge of Internet resources and basic searching techniques Knowledge of standard safety practices Skill in understanding and applying oral, written, illustrated or demonstrated instructions Skill in observing groupings and identifying misplaced items when shelving materials Ability to access, input, and retrieve information from a computer Ability to operate a variety of library equipment in a safe and effective manner. Ability to effectively use all office technology available Ability to obtain and maintain a valid Colorado driver’s license, preferred PHYSICAL REQUIREMENTS: Ability to remain standing or bending for extended periods of time Ability to maneuver about the library in a timely fashion Ability to bend to floor level or reach a height of 75 inches Ability to push movable carts loaded to a maximum of 250 pounds. Ability to read a minimum print size equal to 10 point Ability to tolerate dust, mold, etc. that may have accumulated on books. Ability to lift up to 40 pounds WORKING CONDITIONS: Regular travel required between library facilities across Mesa County which may include exposure to varying conditions including extreme heat, extreme cold, rain or snow Subject to many interruptions May have to work alone MINIMUM EDUCATION & EXPERIENCE: Education or training associated with the completion of a two-year degree in college, vocational or technical school courses related to the area of assignment, or two (2) years’ previous library experience or retail customer service experience, or an equivalent combination of education and experience. SCHEDULE: Includes some evening and weekend hours Meal break of at least 1/2 hour per day to be taken for each 5 hours scheduled. Must be able to work flexible hours to cover unplanned staffing shortages. PROCEDURE Upload a cover letter and current resume. Due to the number of applications received, we are unable to provide feedback regarding the status of your application. All applicants will be contacted by email or phone within two weeks of the position closing date. Search is open until position is filled; applications received by Wednesday, October 21st 2026 at 5:00 p.m. will be considered. Mesa County Public Library District is an Equal Employment Opportunity Employer and participates in E-Verify. For more information about E-verify, please visit this link: http://www.uscis.gov/e-verify/what-is-e-verify