Will Call Associate - Salt Lake City, UT

SoneparSoneparWest Valley City, Utah, United States
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Posted

9/30/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The Will Call Associate coordinates and executes customer pickup activities, ensuring orders are accurately pulled, staged, and verified. They also maintain warehouse organization, assist with inventory tasks, and provide professional service to customers upon arrival.

Requirements overview

Candidates should have 1–2 years of experience in warehouse or logistics environments and the ability to lift up to 50 lbs. Proficiency with basic computer systems and a willingness to obtain forklift certification are also required.

Key skills

Warehouse operationsOrder pickingInventory managementMaterial handlingForklift operationCustomer serviceAttention to detailCommunicationERP systemsWMS systemsSafety protocolsCycle countingLogisticsProduct knowledge

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About Sonepar

Industry

Wholesale

Employees

8,355

Type

Privately Held

Size

10,001+ employees

Sonepar is an independent family-owned company standing as the world leader in B2B distribution of electrical equipment, solutions, and services. In 2025, Sonepar achieved sales of $37.9 billion. Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier providing them an omnichannel experience and sustainable solutions in the building, industry, and energy markets. Sonepar’s 46,000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose: Powering Progress for Future Generations. www.sonepar.com Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 571 locations nationwide and 12,700 associates. For more information, visit www.soneparusa.com. *Figure converted to dollars from €33.6 billion at 1.129 EUR/USD average rate.

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Job categories

LogisticsTradesCustomer Service & SupportManufacturing

Description

Be part of something bigger. At Codale Electric, we’re proud of the role we’ve played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.  Will Call Associate The Will Call Associate is responsible for coordinating and executing all customer pickup (will call) activities within the distribution center. This role ensures that customer orders are accurately pulled, staged, verified, and delivered in a timely and professional manner. The Will Call Associate supports warehouse operations, inventory accuracy, and customer satisfaction by maintaining a high level of product knowledge, attention to detail, and communication with internal teams.   What you'll do: Pull, stage, and prepare customer pickup orders according to pick tickets, sales orders, and company standards. Verify all materials for accuracy, including part numbers, quantities, lot/serial numbers (if applicable), and product condition. Ensure orders are complete, properly labeled, and ready for customer arrival. Maintain an organized, safe, and efficient Will Call area, including shelving, staging zones, and customer-facing counters. Prioritize orders based on customer arrival times, jobsite urgency, and communication from sales or operations leadership. Greet customers promptly and professionally upon arrival. Confirm order details, review documentation, and address any discrepancies or missing items. Provide basic product assistance or direct customers to inside sales for technical support. Communicate delays, substitutions, or backorders clearly and professionally. Represent the company’s values and service standards in all customer interactions. Assist with receiving, stocking, replenishment, and cycle counting as needed. Report inventory shortages, damaged goods, or quality issues to warehouse leadership. Support warehouse team members during peak periods, including order picking, packing, and loading. Operate material-handling equipment (forklift, pallet jack, order picker) safely and in compliance with company policies. Follow all safety protocols, PPE requirements, and equipment inspection procedures.   What you'll bring: 1–2 years of experience in warehouse, distribution, logistics, or material handling. Ability to lift up to 50 lbs repeatedly and work in a physically active environment. Strong attention to detail and commitment to accuracy. Effective communication skills and a customer‑first mindset. Basic computer proficiency and ability to learn ERP/WMS systems. Ability to work independently and as part of a team in a fast‑paced environment. Forklift certification or willingness to complete certification. Knowledge of warehouse safety standards and best practices.   Location:  Salt Lake City, UT Schedule:  7:00am-4:00pm (Monday-Friday)Why work for Codale Electric Supply?   It feels good to drive down the road and say, “I played a part in that.” You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.   Our Competitive Benefits?   401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.   About Codale Electric and Sonepar USA   Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need.  www.codale.com   Equal Employment Opportunity Statement   Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.   EEO is the Law   Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.    Pay Transparency Non-Discrimination Provision   Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

Requirements

  • •Warehouse operations
  • •Order picking
  • •Inventory management
  • •Material handling
  • •Forklift operation
  • •Customer service
  • •Attention to detail
  • •Communication
  • •ERP systems
  • •WMS systems
  • •Safety protocols
  • •Cycle counting
  • •Logistics
  • •Product knowledge

Benefits

  • •401k Plan
  • •Medical Insurance
  • •Dental Insurance
  • •Vision Insurance
  • •Paid Vacation
  • •Paid Sick Leave
  • •Paid Personal Leave
  • •Paid Holidays
  • •Flexible Spending Accounts
  • •Employee Assistance Program
  • •Tuition Reimbursement
  • •Employee Discounts
  • •Long-term Disability
  • •Short-term Disability
  • •Life Insurance

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