What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from
different backgrounds
and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
Visit customers’ homes, review work orders, verify products, take and compare measurements, and identify details relevant to installers.
Photograph and document site conditions, then conduct a final review with the customer.
What you need
Requires strong attention to detail and demonstrated knowledge of taking precise measurements, a valid Driver’s License, and the ability to carry and climb a ladder.
Residential remodeling experience is preferred; applicants must be willing to work outside, including in inclement weather.
Key skills
precise measurementsattention to detailresidential remodelingValid Driver’s License
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Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team who works just as hard for you as you do for our customers.
As a
Pre-Installation Technician on our Chattanooga team
,
you will join us on our mission of Bringing Happiness to Every Home® by accurately measuring projects, positioning our Installation teams to deliver a five-star remodel experience. You will report directly to our Installation Manager and work closely with our Lead Installers, Trainers, and Warehouse/Operations professionals
.
Why Work at West Shore Home?
We are on a mission to do
something that has never been done before
– to build the first nationwide home remodeling brand. That requires
a high level
of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the
2025 Top Workplaces USA award
as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
We’ve
got you covered with:
- Full-time, W2 employment with unlimited overtime opportunity not dependent on weather
- A generous benefits package including insurances, Paid Time Off, 401k with company match
- Company
provided
tools, equipment, and
fully
paid training program
-
- A vehicle, gas, and drive time covered by West Shore Home
- A pre-defined career glidepath to take you to the next step in your career
What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results.
We’ll
provide you with the training and tools to set you up for success, and we hope that
you’ll
bring:
- Strong attention to
detail and
demonstrated
knowledge in taking precise measurements
- Experience in residential remodeling preferred
- Ability to carry and climb a ladder, and a willingness to work outside, sometimes in inclement weather
- Valid Driver’s License
- Must have a valid smart phone or smart device
in order to
log into Company
required
systems using two-factor authentication
What
You’ll
Contribute
In this role, you can expect to:
- Drive to customer location at appointed times and introduces self/company
- Review Work Order with customer and confirms products to be installed
- Take
accurate
measurements and
compare
against Sales measurements; if significantly different, discuss with customer
- Identify
any
important details
or information that could be helpful to installers
- Snap and upload pictures in Salesforce
- View exterior to
identify
any unique landscaping/terrain
- Conducts final review with customer
More to Know
- Schedule:
Non-exempt role with standard hours from Monday – Friday beginning at 6:30AM
- Location: Chattanooga, TN
- Seniority Level: Associate
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from
different backgrounds
and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
We
operate
at our best when every employee works to achieve their individual potential. To
facilitate
this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to
unlock your potential
and
find out what you are truly capable of
,
there is no better place to do so.
#RHPC