These terms are an agreement between you and Jigup LLC ("Jigup", "we", "us") about using jigup.co and the Jigup app. Please read them. By creating an account or using Jigup, you agree to them. If you do not agree, do not use Jigup.
The parts most people care about:
- Jigup Pro renews automatically every week, month or 3 months, depending on the plan you pick, and charges your card each time until you cancel. You can cancel online at any time (section 7).
- You are responsible for what you send to employers. Jigup's AI drafts documents for you, and you must check them (section 10).
- Jigup does not guarantee interviews or jobs, and it does not check every listing (section 11).
1. Who We Are
Jigup is run by Jigup LLC, 17337 Bergis Farm Drive, Lake Oswego, OR 97034. You can reach us at support@jigup.co.
2. Who Can Use Jigup
Eligibility: You must be at least 18 years old to use Jigup. By using the platform, you represent that you meet this requirement.
Jigup is offered in the United States. You may have only one account, and you must give us accurate information when you sign up.
3. Your Account
Keep your password private. You are responsible for what happens under your account. If you think someone else has used it, tell us at support@jigup.co right away.
4. What Jigup Is
Jigup is a job board for students and recent graduates, an application tracker, and a set of AI tools that help you write resumes, cover letters and interview answers from your own profile. Jigup is not an employer, a recruiter or an employment agency. We do not apply to jobs for you, we do not contact employers on your behalf, and we do not take part in any hiring decision.
5. Plans
Free. Browsing the job board and tracking applications is free and unlimited. A free account also includes, each calendar month: 3 tailored resumes, 3 cover letters and 1 interview prep, plus 5 resume imports and 5 transcript imports, using the Classic resume template.
Free trial. A new account gets Jigup Pro's features for 72 hours, once per person. The trial does not need a card and does not turn into a paid plan: when it ends, your account goes back to Free and you are not charged. During the trial you can make up to 5 resumes, 5 cover letters and 2 interview preps in total.
Jigup Pro. One set of features, three ways to pay:
- Weekly: $2.99, renewing every week
- Monthly: $9.99, renewing every month
- 3-Month: $19.99, renewing every 3 months
Jigup Pro includes:
- unlimited tailored resumes and cover letters, under the fair use rule below;
- 3 interview preps a day;
- 15 resume imports and 15 transcript imports a month;
- adding up to 20 jobs a day to your tracker from a link or pasted text;
- the guided About Me questions and "Make it a closer match", up to 30 AI requests a day between them;
- resume keywords for each job where the posting supports them;
- all four resume templates.
"A day" means the 24 hours from midnight to midnight UTC (5 p.m. to 5 p.m. Pacific time in summer, 4 p.m. to 4 p.m. in winter). "A calendar month" starts on the 1st at midnight UTC.
Fair use: Paid plans include unlimited resume and cover letter generation for ordinary personal job-search use. To protect the service from automated abuse, we apply a fair use ceiling of 15 resume generations and 15 cover letter generations per account per day. This is well above normal use and you are unlikely to reach it. If you do, email support@jigup.co and we will sort it out.
We may change what each plan includes. If a change takes something away from a plan you are paying for, we will email you at least 30 days before it applies, and you can cancel before then.
6. Payment
Payments are processed by Stripe. When you subscribe, you authorise us (through Stripe) to charge the payment method you give for the plan's price at the start and at each renewal. The price shown when you subscribe is the price you pay; we do not add fees. Promotion codes, when we offer them, apply only as stated with the code.
If a payment fails, Stripe will retry it and email you, and you keep Jigup Pro while it retries. If it still fails after Stripe's last retry, your subscription ends and your account goes back to Free.
7. Automatic Renewal and How to Cancel
Your Jigup Pro subscription renews automatically. At the end of each billing period (each week, month or 3 months, depending on your plan), we charge the then-current price of your plan to your payment method on file, and your subscription continues for another period. This keeps happening until you cancel.
How to cancel: in Jigup, go to Settings, then Manage subscription, then Manage billing, and choose Cancel. You can cancel online at any time, in the same place you manage your plan, with no need to call or email. If you have any trouble, email support@jigup.co and we will cancel it for you.
When cancelling takes effect: you keep Jigup Pro until the end of the period you have already paid for, and you are not charged again. Then your account goes back to Free. Your profile, documents and tracker stay.
Switching plans: if you switch to a longer billing period (for example monthly to 3-month), the switch happens right away: you are charged the new plan's price minus a credit for the unused part of your current period, and your new period starts that day. If you switch to a shorter period, the switch happens at the end of the period you have paid for. Either way, you see what you will be charged before you confirm.
Price changes: if we raise the price of your plan, we will email you at least 30 days before the new price first applies to you, and you can cancel before then.
8. Refunds
Payments are generally not refundable for a period that has already started. But:
- If you are charged by mistake, or charged twice, we refund it.
- Where the law gives you a right to a refund, you have it.
9. Using Jigup Fairly
You agree not to:
- use Jigup for anything illegal, or to deceive an employer;
- put false information about yourself into documents you send to employers, or misrepresent your identity or achievements;
- upload anyone else's personal information without their permission;
- share your account, sell access to it, or make accounts for other people;
- use bots, scripts or scrapers to use Jigup or copy its job listings, or try to get around its limits, its bot check or its security;
- try to get into accounts or data that are not yours, or interfere with how Jigup runs;
- use a hiring contact shown on Jigup for anything other than a genuine, individual message about that job (no bulk email, no selling or publishing contacts);
- use the job importer on pages you do not have the right to view.
We can suspend or close an account that breaks these rules. Where it is fair to, we will tell you why first and give you a chance to fix it.
10. AI-Generated Content
Jigup uses AI models from Anthropic and OpenAI to draft resumes, cover letters, interview prep and questions about your profile, based on the information you give it and the job posting. Our Privacy Policy says which company does what, and what each one receives.
- AI can be wrong. It can misread an upload, phrase something in a way that overstates what you did, or get a detail about a job or company wrong. Jigup has checks that try to keep made-up details out, but they cannot catch everything.
- You must review everything before you use it. Read every document Jigup drafts, correct anything that is not accurate, and only send what is true about you. You are responsible for what you send to employers, not Jigup.
- Interview prep is practice material, not a prediction of what an interviewer will ask.
You own the information you put into Jigup, and to the extent the law allows, you own the documents Jigup drafts for you. You give us permission to store and process that information only to run Jigup for you, as the Privacy Policy describes. We do not use it to train AI models.
11. Job Listings
Jigup's job listings come from third-party job data sources that gather public postings from employers' career sites. We filter them and block employers we find to be fake, but we do not check every listing, and we cannot promise that a job is real, still open, accurately described, or right for you. Applying happens on the employer's own site, under its own terms.
Protect yourself. A real employer will not ask you to pay to apply, to buy equipment, or for your bank details or Social Security number before a verified offer. If a listing looks wrong, report it from the job, or tell us at support@jigup.co.
12. Company Names and Logos
Company names and logos on Jigup belong to their owners. Jigup shows them only to identify the employers whose jobs are listed. Showing a company's name or logo does not mean that company endorses, sponsors or partners with Jigup.
13. No Guarantee of Results
Jigup is a tool to help your job search. We do not promise that you will get interviews, offers or a job.
14. Our Content
Jigup's software, design and the text we write belong to us or the people who license them to us. You may use Jigup for your own job search. You may not copy, resell or build a competing service from it. If you send us feedback or ideas, we may use them without owing you anything.
15. Disclaimers and Limits on Our Liability
Jigup is provided "as is" and "as available". To the extent the law allows, we make no promises beyond those written in these terms, including any promise that Jigup will always be available, free of errors, or fit for a particular purpose.
To the extent the law allows, we are not responsible for indirect or consequential losses, such as a lost job opportunity or lost earnings, and our total responsibility to you for any claim about Jigup is limited to the greater of the amount you paid us in the 12 months before the claim, or $50.
Some states do not allow some of these limits, so they may not all apply to you. Nothing in these terms limits a right you have that the law says cannot be limited.
16. Disputes
If you have a problem with Jigup, email support@jigup.co first and give us 30 days to try to fix it. These terms are governed by the laws of the State of Oregon, except where the law of your own state says otherwise. Any dispute that is not resolved informally will be heard in the state or federal courts located in Oregon, but either of us may bring a claim in small claims court where it qualifies.
17. Ending Your Account
You can stop using Jigup at any time. To delete your account, email privacy@jigup.co; the Privacy Policy explains what is deleted and what is kept. Cancel any subscription first, or we will cancel it for you as part of the deletion. If we close Jigup entirely, we will give paying users at least 30 days' notice and refund the unused part of any period you have paid for.
18. Changes to These Terms
If we change these terms in a way that matters, we will email account holders at least 30 days before the change applies and update the date at the top. If you keep using Jigup after that, the new terms apply. If you do not agree, you can cancel and delete your account before then.
19. Contact, and a Notice for California Users
Questions about these terms: legal@jigup.co, or write to Jigup LLC, 17337 Bergis Farm Drive, Lake Oswego, OR 97034.
California users: the service is provided by Jigup LLC, 17337 Bergis Farm Drive, Lake Oswego, OR 97034. Prices are in section 5. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.