ACCOUNTS RECEIVABLE & COLLECTIONS ANALYST
Resorts Casino Hotel
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- Pay
- $50K to $75K
- a year
- Location
- Atlantic City, NJ
- Job type
- Full time
- Posted
- Oct 13
- 6 days ago
Career path
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About the company
Resorts Casino Hotel
Hospitality · 1,001 to 5,000 employees
What you'll do
- Oversee receivables, billing, cash application, and collection efforts across hotel and casino operations.
- Prepare reports and analyses, coordinate legal and casino receivables, and work with departments to resolve billing issues and improve cash flow.
What you need
- 1+ years of accounts receivable and/or collections experience
- Strong knowledge of AR processes and collections best practices
- Excellent analytical, organizational, and problem-solving skills
- Strong communication and conflict resolution abilities
- High level of integrity and discretion
Key skills
AR processescollections best practicesproblem-solving skillscommunicationconflict resolution
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ACCOUNTS RECEIVABLE & COLLECTIONS ANALYST
ID
2026-5082
Job Locations
USA-NJ-Atlantic City
Category
Finance
Position Type
Full Time
Overview
Position Summary
The Accounts Receivable & Collections Analyst is responsible for overseeing all receivables, billing, and collections functions across hotel and casino operations. This role focuses on ensuring timely cash flow, reducing outstanding balances, and maintaining compliance with New Jersey gaming regulations and internal controls. This position does
not
include responsibility for issuing or approving customer credit but works closely with teams that manage credit functions.
Responsibilities
Accounts Receivable Operations
Oversee billing, invoicing, and cash application for hotel rooms, food & beverage outlets, casino activity, and group/events business
Ensure accurate and timely posting of all receivables and payments
Deposit all mailed Hotel checks
Monitor AR aging reports and drive timely resolution of outstanding balances
Collections Management
Lead collection efforts for corporate accounts, group clients, and applicable casino-related receivables
Develop and execute strategies to reduce delinquency and improve collection cycles
Recommend Hotel Write Offs
Manage communication with clients and guests regarding outstanding balances
Handle escalated or sensitive collection matters professionally and effectively
Legal & External Collections Coordination
Coordinate with external legal counsel on accounts escalated to legal action
Prepare and provide documentation required for legal proceedings, claims, and settlements
Monitor status of accounts placed with attorneys and ensure timely follow-up and resolution
Act as primary liaison between the property and attorneys on collection-related matters
Documentation & Diary System Management
Establish and maintain a structured diary/log system to document all collection activities
Record detailed interactions with debtors, and attorneys
Ensure documentation supports audit requirements, legal proceedings, and internal controls
Casino Receivables Coordination
Track casino-related receivables, including coordination with cage and finance teams
Ensure proper documentation and compliance for receivable transactions
Recommend Casino Write Offs
Partner with credit, cage operations, and compliance teams for account resolution (no credit approval authority)
Financial Reporting & Analysis
Prepare AR aging reports, collection forecasts, and bad debt analysis
Maintain and analyze collection recovery statistics compared to historical performance and benchmarks
Identify trends and recommend process improvements to enhance cash flow and recovery rates
Cross Department Collaboration
Work closely with front office, sales & catering, casino hosts, and finance teams
Resolve billing discrepancies and improve billing processes
Provide Win/Loss Statements to Casino patrons upon request
Balance guest service considerations with financial controls
Qualifications
Experience
1+ years of accounts receivable and/or collections experience
Skills & Competencies
Strong knowledge of AR processes and collections best practices
Excellent analytical, organizational, and problem-solving skills
Strong communication and conflict resolution abilities
High level of integrity and discretion
Pay Rate
$50,000 - $75,000
Essential Functions
ESSENTIAL PHYSICAL FUNCTIONS
(O) Standing
(O) Walking
(C) Sitting
(O) Kneeling
(N) Running
(O) Lifting Max Weight: 25lbs
(O) Pushing Max Weight: 25lbs
(O) Pulling Max Weight: 25lbs
(O) Carrying Max Weight: 25lbs
(O) Bending
(N) Stooping
(O) Climbing Stairs
(N) Climbing Ladders Max Height: n/a
(N) Working at a Height Level Above The Floor Max Height: n/a
(C) Finger Dexterity
(C) Full Use of Both Hands
(N) Crawling
(N) Balancing
(N) Throwing
(O) Twisting
(N) Reaching Max Height: n/a
(N) Driving
(N) Working On or With Moving Machinery
(C) Working at Rapid Work Speed
(O) Working in Isolation
(C) Working Around People
(C) Hearing Conversation
(N) Hearing High Acuity
(O) Speaking Clearly
(C) Seeing Near
(O) Seeing Far
(N) Seeing – Depth Perception
(C) Seeing - Color Vision
Other-Describe:
ESSENTIAL MENTAL FUNCTIONS
(C) Writing English
(C) Reading English
(C) Speaking English
(C) Working under Pressure/Stress
(O) Speaking With Guests/Customers
(O) Speaking With Employees
(C) Working with Basic Math Skills
(C) Making Decisions Based On Facts
(C) Making Decisions Based On Data
(O) Making Decisions Based On Personal Judgment
(C) Making Accurate Measurements According To Set Standards
(N) Planning and/or Supervising the Activities Others
ESSENTIAL INTERACTIVE FUNCTIONS
(O) Working under Close Supervision
(C) Working under Minimal Supervision
(O) Working and Interacting With Management in a Professional and Courteous Manner
(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner
(O) Working and Interacting With Guests in a Professional and Courteous Manner
ESSENTIAL ENVIRONMENT FUNCTIONS
(C) Working Inside
(N) Working Outside
(C) Working in a Fast Paced Environment
(N) Exposed To Chemicals Describe:
(O) Exposed To Dust, Fumes, Gases, Describe: Dust
(N) Exposed To Smoke
(N) Exposed To Excessive Noise
(N) Working in Dimly Lit Areas
(N) Working in Sudden Marked Changes of Temperature and Humidity
Other Describe:
Key
Not Applicable (N)
Occasional (O) Under 2 hours
Frequent (F) 2 hours to 5 hours
Constant (C) more than 5 hours
Options
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