Administrative Assistant

Benefits: Training & development Benefits/Perks Paid Time Off Career Growth Opportunities Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Schedule is full-time Mon-Fri 9am-6pm with a 1hr lunch break and 15min break. *Must be very reliable and show up to your shift. About Child Community Services We are seeking talented individuals to join our mission. Our goal is to strengthen children with coping skills, emotional support, and to promote healthy living habits to build successful lives. We also have a sister company called Adult Community Services where we serve Adults and Seniors, and they will require patience on the phone. Population We Serve Children 3-17 years old with a behavioral health diagnosis or symptoms. Parents of the children with a behavioral health diagnosis or symptoms Responsibilities Answer incoming phone calls, route them to the appropriate person, and ensure quality customer service Schedule appointments and maintain a calendar Receive and call new referrals via phone, email, and fax Set up new referrals for intake via DocuSign Write emails, memos, and letters and distribute them appropriately Check insurance eligibility Maintain an organized filing system Assist patients with initial paperwork in person at the office when needed Performs general administrative duties to include records filing, data entry, and operating standard office equipment Conduct audits of patients’ health records Coordinate and contact clients for Groups Handle outgoing documents to include processing certified mail In addition to the duties and responsibilities outlined in this job description, the Administrative Assistant is expected to assist with other administrative, operational, and organizational tasks as needed to support the daily functioning of Child Community Services (CCS) Responsibilities may change or expand based on agency needs, staffing levels, departmental priorities, and operational requirements. Employees are expected to demonstrate flexibility, adaptability, teamwork, and a willingness to learn and take on new responsibilities as assigned by the Operations Manager, CEO, or other authorized management personnel. Qualifications High school diploma or equivalent education required. Minimum of one year of administrative experience required. Experience working in a mental health or health clinic preferred. Ability to manage diverse responsibilities. Ability to maintain confidentiality. Ability to prioritize tasks, work independently, and to exercise sound and professional judgment. Must possess strong organizational skills, initiative, and attention to detail as well as good grammar, spelling, and punctuation skills. Ability to communicate effectively verbally and with sensitivity with the mental health population. Proficiency with Microsoft Office Suite and Adobe. Ability to operate standard office equipment including copiers, computers, telephone, and fax machines. Job Type: Full-time Salary: $16.00 - $20.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental pay types: Bonus opportunities Application Question(s): We are open M-F 9am-6pm are you able to work this schedule? How many years of administrative experience do you have? How many years of Mental Health or Health care experience? Education: High school or equivalent (Required)