Administrative Assistant

Customer Service Handle customer questions and information requests Set up customer agreements in transaction system Take customer orders and schedule shipments Coordinate customer orders with marketing and production staff Maintain and utilize knowledge of carrier capability/availability/reliability and freight rates If applicable, arrange transportation for customer shipments including daily dispatching Monitor shipped volumes relative to contract volumes and customer credit Review daily transaction documents for completeness and accuracy Resolve billing inquiries with customers and accounting staff Production Support Enter receipt, shipment, & production data into transaction system Track inventory levels and order in raw materials where appropriate Handle administrative tasks and record keeping for product certification and regulatory compliance Assist with reconciliation of book to physical inventory Process invoices for payment and check requests, resolve issues with Accounting Be involved with or assist with the facilities driver certification process, contractor orientation, visitor sign-in Office Management Manage business information flows-internal reports, notices, etc. Handle mail & shipping/receiving for office and shipping product samples for plant Receive and direct visitors Maintain hard & electronic files for transactions, production, compliance, etc. Maintain employment postings, business licenses and other postings required by law Maintain IT accounts, computer equipment, and office machines Purchase office supplies and services Maintain office housekeeping Maintain office emergency response information & supplies -1st aid station, postings, materials If applicable, process hourly timecards and submit to Payroll If applicable, help organize and manage promotional information and material for Marketing Email your resume, No Walk-ins or Phone Calls will be accepted. Applicant will be contacted for interviews. Employment offer contingent upon pre-employment drug test, background check, and MVR. Ergon Asphalt and Emulsions, Inc. Produce and distribute various liquid asphalt products to the paving industry. We are an EEO/AAP Employer