Admissions Case Manager

Job Title: Admissions Case Manager \r\nBusiness Unit: EOEA\r\nDepartment: Home Care\r\nReports to: Team Manager\r\nFLSA: Non-Exempt\r\nClassification: Regular Full-Time (35 hours)\r\nGrade: B (This is A Union Position)\r\nSalary Range: $38,305 - $45,242 (commensurate with experience) \r\n \r\nJOB DESCRIPTION\r\nSummary/Overview\r\nAdmissions Case Managers conduct initial home visits in the Greater Boston area to assess eligibility, evaluate needs and enroll elder\'s to the State Home Care Program as well as offer additional community resources. They will develop and implement a comprehensive service plan and screen for community resources. Admissions Case Managers work collaboratively with informal and formal supports, vendors and other community agencies.\r\nEssential Functions\r\nEssential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. [TBD]\r\n\r\nConduct home visits to assess, evaluate and enroll elders for state home care services and/or make recommendation for community assistance. \r\nUtilizing EOEA guidelines develop a care plan based on individual unmet needs of the elder. Ensure interdisciplinary review. \r\nPresent all new cases at Admissions Review Team for approval and interdisciplinary guidance\r\nImplement the plan based on utilizing BSHC and other community resources \r\nMaintain consumer and care plan monitoring through ongoing vendor communication and phone calls to consumer and informal supports until case has been transferred to ongoing case manager.\r\nCreate the consumer record and complete documentation of all significant communications from vendor, consumer and informal supports. \r\nAdhere to BSHC and EOEA compliance standards regarding timeliness of visits, documentation, and follow up. \r\nMaintain a working knowledge of BSHC and other community programs or have the skill to access this information. \r\nDevelop and hone skills to advocate for consumers in a wide variety of arenas. \r\nContribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others. \r\nConsult with Team Managers and other staff as needed \r\nConduct ongoing outreach efforts in order to ensure access to services for all consumer groups. \r\nOther duties as assigned\r\n\r\nCompetencies \r\n\r\nSensitivity to elder issues and commitment to maintaining clients at home with dignity. \r\nAbility to effectively communicate in person and by telephone. \r\nMust have computer experience, and be able to perform basic data entry and effectively utilize MS Office Suite and Boston Senior Home Care\'s database. \r\n\r\nWork Environment\r\nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The role also requires the employee to work out in the field, visiting consumers in their homes.\r\nPhysical Demands:\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:\r\n\r\nIncumbent must be able to carry a 15 to 20lb load to consumers\' homes, must be able to travel to the community to perform visits at consumers\' homes (may have limited accessibility), and travel under all weather conditions. \r\n\r\nPosition Type/Expected Hours of Work\r\nThis is a full-time 35 hour per week position (7 hours per day Monday through Friday).\r\nTravel\r\nIncumbent must be able to travel to the community to perform visits at consumers home (may have limited accessibility), and travel under all weather conditions.\r\nRequired & Preferred Education and Experience\r\n\r\nBS or BA degree required, and licensure preferred. \r\nRelevant work experience preferred and sensitivity to elder and diversity issues. \r\n\r\nAdditional Eligibility Qualifications\r\nThe Admission Case Manager must show sensitivity to elder and diversity issues and a commitment to maintaining clients at home with dignity. \r\nAAP/EEO Statement \r\nEqual Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.\r\nOther Duties\r\nThis job description is intended only to provide general guidance. It is understood that the position may evolve over time and that additional or different duties may be added at management\'s discretion. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Job descriptions are updated periodically