Analyst, Business Resiliency IT Disaster Recovery
Americold
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- Location
- Atlanta, GA
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
Americold
Logistics and supply chain · 10,001+ employees
What you'll do
- Support IT disaster recovery plans, impact analyses, testing, and exercises.
- Track recovery activities and compliance, follow up with IT owners, address gaps, and maintain inventories, documentation, reporting, and status updates.
What you need
- Requires 1–3 years of experience in project coordination, project management, business analysis, or similar roles, plus organizational, communication, and prioritization skills.
- A bachelor’s degree in IT or a related field and a relevant certification could set the applicant apart.
- Education: a bachelor's degree
Key skills
Strong organizational skillsattention to detailStrong communication skillstracking tools or systemsProject coordinationproject managementbusiness analysis
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What You’ll Do:
Demonstrate ability to ensure that critical technology systems can be restored quickly after a disruption such as cyber-attacks, ransomware, system outages, date center failures, natural disasters and power or network interruptions. The role will focus on planning, testing, and coordinating recovery efforts so the business can continue operating during and after an incident.
Essential Functions
• As part of AMC business resiliency team, will peer/interact with the business continuity and crisis management team members.
• Support the development, monitoring, and maintenance of IT Disaster Recovery (ITDR) plans and procedures.
• Conduct Application Impact Analyses (AIA) to identify critical systems and recovery requirements.
• Coordinate disaster recovery testing, exercises, and simulations.
• Monitor compliance with recovery objectives:
• RTO (Recovery Time Objective): How quickly systems must be restored.
• RPO (Recovery Point Objective): Acceptable amount of data loss.
• Partner with infrastructure, application, cybersecurity, and business teams to improve resilience.
• Track and remediate gaps identified during testing or audits.
• Support regulatory, risk management, and audit requirements.
• Maintain inventories of critical applications, dependencies, and recovery strategies.
• Track and manage Disaster Recovery (DR) and Business Continuity (BC) activities across IT teams across AMC Global Regions.
• Monitor and update status in the resiliency tool (green/yellow / red tracking)
• Follow up with IT owners to ensure tasks, testing, and deliverables stay on schedule
• Identify roadblocks and escalate issues to leadership when needed
• Support coordination and execution of DR testing activities and DRPs
• Maintain accurate documentation, reporting, and status updates
• Help ensure continuity plans are actively progressing and aligned with timelines
What Experience and Education You Need
• 1–3 years of experience in: Project coordination, project management, business analysis, or similar roles
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable following up and holding others accountable for deadlines
• Strong communication skills with both technical and non-technical teams
• Experience with tracking tools or systems (Resiliency Tool, ServiceNow, Jira, Excel, etc.) is a plus
What Could Set You Apart
• Bachelor’s degree in IT or related field
• Project Coordinator (IT or PMO)
• Junior Project Manager
• Business Analyst (entry to mid-level)
• Risk, Compliance, or Continuity Analyst
• Any certification related to the core role or related field
Physical Requirements:
• Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
• Requires ability to comprehend and communicate with others, verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.
Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V DFW.