Associate Patient Financial Counselor

ProvidenceProvidenceEverett, Washington, United States
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Posted

9/17/2026

Employment

Full time

Range

$21 - $32/hr

Work style

On-site

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AI summary

Core responsibilities

The specialist is responsible for securing patient account reimbursement by obtaining complex demographic, insurance, and medical information. They must also identify services requiring authorization and maintain accurate documentation within the Epic system.

Requirements overview

Candidates must have at least one year of experience in customer service, hospital billing, or healthcare registration. Proficiency in clerical and computer tasks is required, while medical terminology knowledge is preferred.

Key skills

Insurance verificationAuthorizationPatient account reimbursementDemographic data collectionMedical terminologyHospital billingHealthcare registrationEpicClericalComputer literacyCustomer service

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About Providence

Industry

Hospitals and Health Care

Employees

38

Size

2-10 employees

Job categories

HealthcareCustomer Service & SupportFinance & AccountingAdministrative

Description

The Insurance Verification and Authorization Specialist is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance, and medical information, identifying services requiring authorization for treatment and referral information. This role is responsible for adding proper documentation to reflect the work in Epic. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them. Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.  Required qualifications: * 1 year experience in customer service, hospital billing, or healthcare registration * Clerical and computer experience Preferred qualifications: * Coursework/Training: Some college level course work * Coursework/Training: Satisfactory completion of college level Medical Terminology or Medical Assistant course * 1 year Healthcare experience in a hospital or clinical setting, health insurance or medical office Why Join Providence?  Our best-in-class benefits [https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprovidence.jobs%2Fbenefits%2F&data=05%7C01%7Cethelleah.torres1%40providence.org%7C6da11282629946c936bc08dbf64b1e78%7C2e3190869a2646a3865f615bed576786%7C0%7C0%7C638374574718197112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CHUc7JRL0t6AAExYx6UfCEVEH8gfmaw9cEOZ4wX0%2BZU%3D&reserved=0] are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission [https://providence.jobs/mission/] of caring for everyone, especially the most vulnerable in our communities. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits [https://providence.jobs/benefits/]. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act [https://s3-us-west-2.amazonaws.com/images.provhealth.org/HR-onboarding/LA_County_Fair_Chance_Ordinance_2024.pdf].

Requirements

  • Insurance verification
  • Authorization
  • Patient account reimbursement
  • Demographic data collection
  • Medical terminology
  • Hospital billing
  • Healthcare registration
  • Epic
  • Clerical
  • Computer literacy
  • Customer service

Benefits

  • Retirement 401(k) Savings Plan
  • Health care benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid parental leave
  • Vacation
  • Holidays
  • Well-being resources

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