ATM Specialist
PrimeLending
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- Location
- Dallas, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 20
- 1 day ago
Career path
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About the company
PrimeLending
Financial services · 1,001 to 5,000 employees
What you'll do
- Monitor the ATM fleet for faults
- Dispatch vendors as needed
- Apply software updates
- Monitor cash levels
- Communicate necessary updates to internal and external resources
- Respond to service calls according to established priority guidelines and security procedures
- Report problems to other team members and work closely with department management
What you need
- High School diploma, general education degree (GED), or equivalent required; Bachelor or Associates degree preferred.
- 1 year or more of experience in an IT support role required; experience in banking or financial services industry preferred.
- Must have very strong knowledge of, and experience with, Microsoft Windows and Microsoft Office products.
- Must be able to work rotating on-call shifts, including evening and weekend hours.
- Excellent communication skills, both verbal and written.
- Ability to learn and retain knowledge of various systems, tools, and application.
- Excellent analytical and troubleshooting skills with strong attention to detail.
- Must have the ability to work efficiently and effectively under pressure in a deadline-driven environment while maintaining a profession and mature demeanor.
- Excellent time management and organizational skills.
- Excellent customer service skills.
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Read the full posting here
PlainsCapital Bank is seeking a ATM Specialist to be responsible for ensuring that the ATM fleet remains operational by monitoring for faults, dispatching vendors as needed, applying software updates, monitoring cash levels, and communicating all necessary updates to internal and external resources. The ATM Specialist responds to service calls according to established priority guidelines and bank/department security procedures. Responsible for reporting all problems to other team members and works closely with department management.