Auto Bodily Injury Claims Specialist

Join Our Team! We are seeking an experienced Casualty Claims Adjuster to join our dynamic team! Lonestar Managing General Agency operates through direct retail and independent retail agents providing personal lines auto insurance. Our Texas office is in Richardson. We are a company that is looking for top talent to join our experienced team. We are committed to providing top-quality service to our customers in a friendly and efficient manner. Duties will include: Analyze policies, claims forms, all documentation obtained and any other evidence to verify available coverage, assess liability and determine appropriate compensation, if any, based on damages and proof presented. This would include medical records and medical bills for injury claims. Conduct and manage the investigative process, ongoing communication with customer and relevant external parties and maintain appropriate and timely notes on all claims. Conduct any investigation necessary to assess coverage, liability and damages. This may include interviews with any involved parties, witnesses, agents or others. Manage the appraisal process and work with Appraisers to determine the damages and establish repair/damage estimates in the resolving of property damage claims. Manage the claims payment authorization process and the review and process of all claims payments to ensure the payments and handling of the claim were within company guidelines. Keep an accurate account of all case activity through proper documentation and recording of all information as it becomes available. Stay current and in compliance with all company policies and procedures in addition to state regulations and statutes applicable to those files in your inventory. Obtain or maintain appropriate licensing in those states where adjuster licenses are required. Job Requirements Bachelor's degree preferred or equivalent work experience Licensed Adjuster - All Lines is required (Multi-State licensing is preferred) Bilingual fluency in Spanish is a plus Knowledge of laws and regulations pertaining to auto claims processing and fair claims practices Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer, co-worker, management and third party relationships Experience in an automated claims processing work environment Knowledge of fraud reduction practices Experience with, and solid knowledge of medical and legal terminology with an ability to read and interpret medical reports (Required for handling Casualty Claims) Lonestar MGA provides a competitive benefits package to all full- time employees. Following are some of the perks Lonestar employees receive: Competitive Salaries Commitment to your Training & Development Medical and Dental Telemedicine Benefit 401k with a generous company match Paid Time Off and Paid Holidays Tuition Reimbursement Training Programs Wellness Program Fun company sponsored events And so much more! Visit our company website at Lonestarmga.com