Bank Operations Specialist

At Security National Bank, we believe something simple but powerful: everything matters, because people matter. Every conversation, every decision, and every relationship is an opportunity to make a meaningful impact. If you’re passionate about building trusted relationships and guiding clients through some of the most important financial decisions of their lives, you’ll find purpose and opportunity here. YOUR OPPORTUNITY: BANK OPERATIONS SPECIALIST At Security National Bank, you'll play a key role behind the scenes in keeping our daily banking operations running smoothly and accurately. As a Bank Operations Specialist, you'll support essential deposit operations functions, payment processing, regulatory reporting, and customer service activities that directly impact both our customers and employees. This position offers the opportunity to develop expertise in multiple areas of banking operations while working with a collaborative team dedicated to accuracy, compliance, and exceptional service. WHAT YOU’LL DO: Process & Reconcile Transactions Support the daily processing and reconciliation of a variety of banking transactions. Monitor accounts and reports to ensure accuracy and resolve discrepancies in a timely manner. Maintain records and documentation related to operational activities. Support Deposit & Payment Services Assist with deposit operations, electronic payments, debit card services, and other core banking functions. Help ensure transactions are processed accurately, efficiently, and in accordance with established procedures. Provide operational support to branch and department employees. Manage Documentation & Customer Requests Maintain and verify operational records and supporting documentation. Research and respond to customer and internal inquiries. Assist with records management and document retrieval requests. Ensure Compliance & Operational Accuracy Support regulatory reporting, audits, and compliance-related activities. Assist with information requests, documentation reviews, and operational controls. Help maintain the accuracy, security, and integrity of bank records and processes. WHAT MAKES YOU A GREAT FIT: We're looking for someone who: Has strong attention to detail and a commitment to accuracy. Enjoys working with numbers, balancing accounts, and solving discrepancies. Demonstrates excellent organizational and time management skills. Can manage multiple priorities while meeting daily deadlines. Is comfortable working with technology and navigating various banking systems. Communicates professionally with customers and coworkers. Maintains confidentiality and handles sensitive information with discretion. Thrives in a team environment while also working independently when needed. Has prior banking, operations, accounting, finance, or administrative experience (preferred but not required). WHY SECURITY NATIONAL BANK: At Security National Bank, we've been serving our customers and communities with integrity, trust, and personalized service for generations. We believe strong relationships, local decision-making, and a commitment to excellence are what set us apart. As part of our team, you'll have the opportunity to contribute to meaningful work, collaborate with dedicated colleagues, and play an important role in supporting the bank's day-to-day success. If you're detail-oriented, dependable, and looking to build your career in banking operations, we'd love to hear from you. Join us and help deliver the exceptional service our customers have come to expect. BENEFITS THAT MATTER: At Security National Bank, we know great employees deserve great support. That's why we offer a competitive benefits package that includes medical, dental, and vision insurance; life and disability coverage; paid time off; a wellness program; and a 401(k) savings plan available at hire. We're committed to helping our employees build rewarding careers while supporting their health, well-being, and financial future. HOURS: Regular business hours, Monday through Friday. ABOUT SECURITY NATIONAL BANK: Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable. Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status. LEARN MORE: https://www.snbonline.com/mattertoday LOCATION: Sioux City, IA Main Bank