BI Analyst

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance. From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments. Reporting to the Chief of Staff, IT, the BI Analyst position contributes to the development and delivery of reporting and corresponding data delivery. This role requires strong technical skills and analytical capabilities along with knowledge in data analysis, with a focus on reporting and analytics. The position is responsible for identifying/analyzing business requirements for reporting, preparing ad-hoc analytical queries, and participating in the development of the assigned requirements. Additionally, this role is responsible for system and user acceptance testing, designing and maintaining operational and analytical reporting, and identifying opportunities for process and reporting improvement. The BI Analyst position partners with cross-functional teams to understand business requirements and translate them into effective reporting solutions using Power BI. Qualifications Include: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent combination of years of experience with High School diploma/GED) Prior experience with data export/ import, data transformation, and data delivery preferred Familiarity with the Loan Servicing industry is preferred Ability to collaborate with all levels of business leaders to define data requests and deliverables Demonstrated ability to create and produce reports, data extracts, and data analysis Proficiency in SQL Server programming skills preferred Experience utilizing Power BI, preferred Solid skills and experience in MS Word, Excel, and Outlook Strong verbal and written communication skills Strong listening skills Strong interpersonal skills Strong analytical skills Solid decision-making abilities coupled with sound judgment Ability to explain decisions and the reasons why to promote understanding and buy-in with others Strong time management skills Ability to prioritize numerous tasks and manage shifting priorities Client-focused with strong execution skills and results orientation High level of precision with attention to detail and consistency Flexible, open to change, and able to learn new things quickly Self-directed; comfortable working with ambiguity and uncertainty Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits Medical, Dental and Vision Insurance Company Paid Life Insurance Disability Insurance Pet Insurance 401k Program with Employer Matching 3 Weeks Paid Time Off (PTO) Paid Holidays Wellness Initiatives Employee Assistance Program Hybrid Work Schedules with Remote Flex Days Compensation The hiring rate for this position is $70,000.00 annually This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify .