Bilingual Member Service Representative

Our Benefits\r\n\r\n$1,000 Welcome Bonus after 90 days\r\nCompetitive Pay with advancement opportunities\r\nPerformance Incentives\r\n11 Paid Holidays\r\nPaid Time Off (Starting at 16 days per year with Years of Service Increases)\r\n200% 401(k) Match up to 5%\r\nMedical Plans with a $5.00 Employee Only Per Pay Period Plan\r\nDental, Vision, Short-Term Disability Insurance\r\nHospital and Accident Indemnity Plans\r\nEmployer paid Basic Life and AD&D Insurance\r\nEmployer paid Long-Term Disability Insurance\r\nFlexible Spending Accounts- Medical and Dependent Care\r\nTuition/ Educational Assistance\r\nEmployee Perks and Discounts\r\n\r\nCommunication Federal Credit Union has proudly served its\' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.\r\nWe are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.\r\n\r\nAs a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members\' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union.\r\nWho You Are:\r\n\r\nA good listener with a strong desire to help people.\r\nA collaborative individual with excellent intrapersonal and communication skills.\r\nAble to process transactions and requests accurately.\r\nAble to handle multiple tasks in a fast-paced environment.\r\nTake initiative to accomplish tasks and embrace new opportunities.\r\nAble to handle confidential information.\r\n\r\nWhat You\'ll Do\r\n\r\nAccurately process teller transactions, including deposits, withdrawals, and loan payments.\r\nServe as the front-line contact for, and build relationships with, Communication Federal Credit Union members.\r\nUnderstand and cross-sell CFCU products and services.\r\nAchieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.\r\nAdhere to all CFCU policies and procedures.\r\nPerform other job-related duties as assigned.\r\nWork Schedule: Monday Friday and rotating Saturdays\r\n\r\nEducation and Qualifications\r\n\r\nHigh school diploma or G.E.D.\r\nOne year experience in a financial institution or retail customer sales/service environment required.\r\nPrior cash-handling experience preferred.\r\n\r\n \r\nCommunication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.