Bill Pay Specialist

GENERAL JOB DESCRIPTION Evoke Advisors, a division of MAI Capital, is seeking a Bill Pay Specialist to join our team. The Bill Pay Specialist receives client invoices and payment directions from clients and their vendors, entering invoices and saving transactional documents in our bill pay system. They secure proper approval on invoices and confirm that details are accurately entered into the bill pay system, and they ensure that invoices are received as expected for recurring items — following up promptly when they are not. They follow company policy when verifying vendor payment details and entering them accurately into the bill pay system, and they prepare weekly status reports for clients detailing account balances and transactions. They also communicate regularly with vendors, internal client service groups, and clients, doing their best to address client needs and deliver a “white glove” concierge experience. KEY RESPONSIBILITIES Invoice Processing: Receive, review, and verify incoming vendor invoices for accuracy and secure approval for payment. Data Entry & Record Keeping: Enter data into the bill pay system and maintain accurate, comprehensive records of all accounts payable transactions. Reconciliations: Reconcile vendor statements against company records to identify and resolve discrepancies. Communication: Liaise with vendors, clients, and internal departments to resolve billing issues, answer questions, and keep processes running smoothly and consistently. Respond to client inquiries and assist as needed. Compliance: Adhere to company policies, procedures, and internal controls to help prevent errors and fraud. ESSENTIAL SKILLS & QUALIFICATIONS Attention to Detail: Verifies data input for accuracy to prevent errors. Organizational Skills: Manages multiple accounts, ensuring bills are tracked and submitted for payment on time. Communication Skills: Communicates clearly and effectively with vendors, clients, and internal stakeholders. Basic Accounting Knowledge: A working understanding of basic accounting principles is beneficial. Bill.com Knowledge: Familiarity with bill.com is beneficial. QuickBooks Online Experience: Experience with QuickBooks Online. FEATURED BENEFITS Discretionary Bonus · Medical, Dental & Vision Insurance · 401(k) · Health Savings Account · Paid Maternity & Parental Leave · Tuition Reimbursement