Billing/Denials Coordinator

Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards. Denials/Billing Coordinator Full-Time · Hybrid (Minneapolis) · $20–$22/hour, based on qualifications Schedule After you complete training and show you can work independently, you can work remotely up to 4 days a week. Wednesdays are in the office. Remote work depends on performance and business needs. What you’ll do Manage insurance claim denials from identification through final resolution Review EOBs, remittance advice and payer correspondence to find the root cause of each denial Research claims, gather documentation, and submit and track appeals within payer deadlines Partner with billing, coding, clinical, utilization review and authorization teams to resolve issues Post payments and adjustments, and keep accurate denial logs Track denial trends and build reports and dashboards that show where reimbursement is slipping Flag systemic payer, documentation or authorization problems to Revenue Cycle leadership Support payer audits and process improvements that reduce denials and speed up collections What you bring Associate degree in healthcare administration, business, accounting, finance or a related field, or equivalent experience 2–4 years in healthcare billing, A/R, denial management or revenue cycle Solid understanding of common denial causes: medical necessity, authorization, coding, eligibility and timely filing Working knowledge of ICD-10, CPT and HCPCS, and of how coding affects reimbursement Experience with an EHR or billing system (Credible, Epic, Cerner or similar) Strong Excel and data skills, attention to detail and follow-through Clear written and verbal communication Compassion for people affected by addiction and mental health challenges At least 1 year of freedom from problematic substances Ability to meet Minnesota Statutes 245G.11 staff requirements and pass a MN DHS background study Benefits Medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and a 403(b) retirement plan. Our mission is to help every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer, and reasonable accommodation is provided on request.