Duluth Treatment Coordinator

Play a critical role in helping clients as a Treatment Coordinator! Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and eight straight Star Tribune Top Workplace awards. Summary: The primary purpose of this position is to coordinate a client-centered approach in the identification, development, and implementation of all services and supports for each individual during his/her stay at Minnesota Adult & Teen Challenge. This position will assure that appropriate outcomes are identified and developed through the Treatment Team process, that progress is monitored, and that plan revisions are made based on the client’s needs on an on-going basis. Essential duties and responsibilities: Assistance in coordination with significant others to help in the treatment planning process whenever possible; Assistance in coordination with and follow-up for medical services as identified in the treatment plan; Facilitation of referrals to substance use disorder services as indicated by the client’s medical provider, comprehensive assessment, or treatment plan; Facilitation of referrals to mental health services as identified by a client’s comprehensive assessment or treatment plan; Assistance with referrals to economic assistance, social services, housing resources, and prenatal care according to the client’s needs; Life skills advocacy and support accessing treatment follow-up, disease management, and education services, including referral and linkages to long-term services and supports as needed, and Documentation of the provision of SUD care coordination services in the client’s file. Receive client appointment requests Schedule clients with the MnTC Nurse so client’s request can be assessed and triaged. Schedule medically necessary appointments recommended by MnTC Nurse, Counselor, or MH professional Prepare MnTC paperwork for appointments Gather and send requested paperwork to community and in house providers. (Enrollment, Insurance, ROI’s, DA’s, Picture ID…) Notify providers when pending insurance becomes active Arrange transportation for appointments Assist with clinic flow for in house providers and Tele-Psych visits Review post appointment paperwork for medication changes, and requested follow up appointments Communicate any medication changes to the Medication Coordinator Schedule recommended follow up appointments requested by the providers Pre-certify and/or obtain referrals for surgeries, scans, injections and any other treatment ordered Assist clients when they need to call their providers for a medical or medication question Act as a liaison for the clinical care team by attending clinical care meetings, and coordinating treatment recommendations made by the team Coordinate with significant others to help in the treatment planning process whenever possible Facilitate referrals to substance use disorder services, mental health services, economic assistance, social services, housing resources, and prenatal care as indicated by the client’s provider, and according to the client’s individualized treatment plan. Assist with life skills advocacy and support accessing treatment follow-up, disease management and education services, including referral and linkages to long-term services and supports as needed Attend weekly supervision meetings Run Medication Administration History reports through CareSuite daily so client refusals are identified and addressed immediately with the clinical care team. Document as necessary to process billable services for reimbursement Personnel Supervised: None Minimum Qualifications: To perform the job successfully, an individual should demonstrate the following competencies: An individual is qualified to provide SUD treatment coordination if the individual (per MN Statute 245G.11, subdivision 7: is skilled in the process of identifying and assessing a wide range of client needs; is knowledgeable about local community resources and how to use those resources for the benefit of the client; has either: a. a bachelor's degree in one of the behavioral sciences or related fields; or b. current certification as an alcohol and drug counselor, level I, by the Upper Midwest Indian Council on Addictive Disorders; and has at least 2,000 hours of supervised experience working with individuals with substance use disorder. Compensation: Target Compensation (based on qualifications): $21 to $23 per hour We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan. Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws. Reasonable accommodation can be provided upon request.