Billing Representative II

Quest DiagnosticsQuest DiagnosticsWest Norriton Township, Pennsylvania, United States
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Posted

10/5/2026

Employment

Full time

Range

$18 - $28/hr

Work style

Remote only

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AI summary

Core responsibilities

The Billing Representative II is responsible for reviewing third-party remittances, processing insurance and patient adjustments, and resolving complex billing issues. They must maintain compliance with HIPAA standards while meeting daily production and quality metrics.

Requirements overview

Candidates must have a High School Diploma or GED and at least 1-2 years of medical billing experience. Proficiency in reading EOBs and using Microsoft Excel is required, along with the ability to work independently in a remote environment.

Key skills

Medical billingRemittance applicationInsurance reconciliationExplanation of benefitsHIPAA complianceMicrosoft ExcelData entryProblem solvingCommunication skillsTime managementAttention to detailResearchInterpersonal skillsTeamworkIndependent work

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Education requirements

high school

About Quest Diagnostics

Industry

Medical and Diagnostic Laboratories

Employees

33,292

Type

Public Company

Size

10,001+ employees

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Image content features models and is intended for illustrative purposes only. May include AI-generated and/or AI-modified imagery. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination

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Job categories

HealthcareFinance & AccountingAdministrativeCustomer Service & Support

Description

Billing Representative II - Monday to Friday, Between 7:30AM – 5:30PM EST Pay range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: •    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours •    Best-in-class well-being programs •    Annual, no-cost health assessment program Blueprint for Wellness® •    healthyMINDS mental health program •    Vacation and Health/Flex Time •    6 Holidays plus 1 "MyDay" off •    FinFit financial coaching and services •    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service •    Employee stock purchase plan •    Life and disability insurance, plus buy-up option •    Flexible Spending Accounts •    Matching gifts program •    Education assistance through MyQuest for Education •    Career advancement opportunities •    and so much more! In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.   RESPONSIBILITIES * Responsible for accurately reviewing and applying third party remittance * Process insurance/patient refunds and adjustments * Outbound calls to insurance carriers to reconcile/resolve any issues * Familiar with explanation of benefits * Always maintain Compliance and HIPPA standard * Meet or exceed daily production standards by maintaining work list according to metrics * Meet or exceed daily quality standards  * Perform other duties and functions as assigned  * Evaluate and response to all email requests for any AR issues to resolve in a timely manner  QUALIFICATIONS Required Qualifications: * High School Diploma / GED  * Must be 18 years of age OR older  * 1-2 years Medical Billing experience * Ability to read and translate EOB and insurance correspondence * Ability to create and modify spreadsheets within Microsoft Excel Preferred Qualifications: *  1-2 years remittance application experience * 1-2 years of QBS experience Telecommuting Requirements:  * Required to have a dedicated work area established that is separated from other living areas and provides information privacy  * Ability to navigate on internet for research purposes * Problem solving, organization and interpersonal skills * Ability to work independently and as part of a team * Communication skills, both verbal and written Soft Skills: * Ability to navigate on internet for research purposes * Problem solving, organization and interpersonal skills * Ability to work independently and as part of a team * Communication skills, both verbal and written Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Requirements

  • •Medical billing
  • •Remittance application
  • •Insurance reconciliation
  • •Explanation of benefits
  • •HIPAA compliance
  • •Microsoft Excel
  • •Data entry
  • •Problem solving
  • •Communication skills
  • •Time management
  • •Attention to detail
  • •Research
  • •Interpersonal skills
  • •Teamwork
  • •Independent work

Benefits

  • •Medical insurance
  • •Supplemental health insurance
  • •Dental insurance
  • •Vision insurance
  • •Well-being programs
  • •Health assessment program
  • •Mental health program
  • •Vacation time
  • •Health/Flex time
  • •Paid holidays
  • •Financial coaching
  • •401(k) plan
  • •Roth IRA
  • •Employee stock purchase plan
  • •Life insurance
  • •Disability insurance
  • •Flexible spending accounts
  • •Matching gifts program
  • •Education assistance

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