Business Office Assistant

Job Details: Job Location: Palo Alto Commons - Palo Alto, CA, Position Type: Full Time, Salary Range: $22.00 - $23.00Hourly, In alignment with WellQuest’s mission and values, the Business Office Assistant is responsible for processing and receiving all invoices from vendors in timely manner and assisting the concierge at the front desk. All responsibilities must be completed in accordance with Company policies and procedures, current standards, guidelines, and regulations. Qualifications: Position Responsibilities: • Collect all monthly invoices from Department Directors and upload into YARDI, organize invoices by departments. • Manage in the Spenddown in Shared Point • Interact with vendors for missing payments or missing invoices • Coordinate with Business Office Director at the end of the month to determine any missing invoices that need to be imported in YARDI • All invoices need to submitted by Wednesday 10am. Executive Director needs to approve invoices in Yardi by 12pm. • Assist Business Office Director with any filing, maintain the storage closest of all filing of resident documents, invoices. • Assist at the front desk if there is no Float Concierge for the day • Assist at the front desk if there is a call off. General Duties: • Respond to resident concerns in a professional and caring manner. Elevate issues to a supervisor when appropriate. • Maintain a safe and secure environment for all team members, residents, and guests, following established safety procedures: o Illness and Injury Prevention Program (IIPP) o Universal Precautions and Bloodborne Pathogens o Evacuation and Disaster Plans o Resident Elopement procedures • Report occupational exposure to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the Company’s policies and procedures. • As required by state licensure, complete monthly training, attend scheduled in-services and mandatory meetings. Maintain all required certifications/licensures as required. • Demonstrate flexibility in work schedule as evidenced by working holidays, evenings, weekends, and additional shifts when necessary to ensure adequate coverage within the department. • Display tact and friendliness when interacting with residents, families, and visitors. • Encourage teamwork through cooperative interactions with co-workers and other departments. Job Title: Business Office Assistant FLSA Status: Non-Exempt/Hourly Department: Business Office Reports To: Business Office Director/ Executive Director • Provide support to Community’s marketing efforts through positive, friendly interaction during all Community tours and telephone contact with the public. • Ensure positive, friendly interactions with all potential residents, family members and referral sources. Qualifications: • Must be at least eighteen (18) years of age. • High school diploma or equivalent preferred. • Able to operate office equipment including copier, telephone, postage machine, time clock, medical alert system. • Able to adapt and respond to change, make decisions, and prioritize tasks and projects. • Able to read, write and speak the English language to interact and communicate effectively with coworkers, supervisors, physicians, health care professionals, residents, and their families. • Must be highly motivated and able to work independently. • Must pass a Criminal Background check and Health Screening tests, including COVID-19 Polymerase Chain Reaction (PCR) test within 72 hours of start date. • Must provide proof of COVID-19 vaccination or valid exemption due to Qualifying Medical Reasons or Religious Beliefs subject to legal requirements