With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
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JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are customer focused, enjoy building relationships and providing
financial advice to your clients, a role as a Business Relationship Manager is
for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be
helping to improve the lives of our clients and the well-being of their
businesses through financial solutions, education, and advice. You will manage a
portfolio of new and existing business clients by building relationships and
providing financial advice with a focus on client experience and risk
management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 – 90 business clients with
annual revenue of $1 - $5 million for your assigned branches; provide
business deposit and cash management solutions and manage business credit
opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing
comprehensive and customized business banking solutions tailored to the
financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to
identify, recommend, and promote solutions that best serve the client and
ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence
(COIs), and existing clients at their places of business. Follow a
disciplined relationship development process by identifying steps/strategies
necessary to effectively maintain and build relationships. Regularly review
processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to
cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build
collaborative relationships with partners across lines of business (Chase
Wealth Management, Home Lending, Branch Teams) to connect clients with
specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect
the firm by following sound risk management protocols and adhering to
regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management
role or related business lending experience
* General business experience and knowledge of business credit, understanding
of core business products and services with understanding of general business
practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and
externally with the ability to build relationships with clients and internal
partners
* Balance needs of clients with associated risks and interests of the firm and
recognize an issue or problem and determine when to escalate or handle
independently
* Determine and balance priorities on a daily basis to achieve business
objectives with demonstrated ability to own problems on clients’ behalf and
follow through with commitment
* Highly proficient in MS Office tools including Outlook, Excel, Word, and
PowerPoint
Preferred qualifications, capabilities, and skills
* Bachelor’s degree in Finance or related field or equivalent work experience
* Strong current business network
Chase is a leading financial services firm, helping nearly half of America’s
households and small businesses achieve their financial goals through a broad
range of financial products. Our mission is to create engaged, lifelong
relationships and put our customers at the heart of everything we do. We also
help small businesses, nonprofits and cities grow, delivering solutions to solve
all their financial needs.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits
and programs to meet employee needs, based on eligibility. These benefits
include comprehensive health care coverage, on-site health and wellness centers,
a retirement savings plan, backup childcare, tuition reimbursement, mental
health support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a
range of financial services, including personal banking, credit cards,
mortgages, auto financing, investment advice, small business loans and payment
processing. We’re proud to lead the U.S. in credit card sales and deposit growth
and have the most-used digital solutions – all while ranking first in customer
satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to
small business owners across the U.S. Customers turn to us for financing and
advice as they start, run and grow their businesses. We partner with clients
throughout the process, investing in our communities and people for the
long-term.