Case Intake & Packaging Clerk (Entry Level)

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. We are seeking to fill a number of key positions within our organization including this Case Intake & Packaging Clerk opportunity at NDX Nelson Dental Laboratory in Rochester Hills, MI . The regular hours for this position are from 8:00 AM to 4:30 PM, Monday through Friday, and may vary from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement! Primary Responsibilities and Essential Functions of the Position: Receive cases through local delivery driver or national carrier Disinfect and organize case contents into individual case pans and prepare for data entry Responsible for packaging, billing, and invoicing all finished cases Assist with answering incoming calls Make outgoing calls to customers' offices Respond to all inquiries from customers' offices Secondary Responsibilities and Essential Functions of the Position: Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear Sorts and attaches doctor prescriptions Responsible for properly packing all completed cases Responsible for verifying and properly consolidating all cases to prepare for shipping Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures Disburse cases for local drivers Maintain proper level of assembled shipping boxes All other jobs as assigned Skills and Abilities Required: Computer skills Must be able to read, write, speak and understand English Strong attention to detail Multi task Phone etiquette Minimum Education and Experience Required: Preferred: High school diploma or equivalent Demonstrated relevant employment experience may be considered in lieu of education Dental office experience preferred Dental terminology knowledge preferred Billing experience preferred Working knowledge of Microsoft Office required Hazardous Materials or Equipment Used: Disinfectant process chemicals Personal protective equipment as required Office equipment Physical Requirements: Regularly required to sit, stand, walk, and/or reach Exhibit fine motor skills and/or perform repetitive motions Good manual dexterity Ability to walk and stand for long periods of time Repeated bending and kneeling May be required to push, pull, lift, and/or carry up to 20 pounds