Case Manager

Job Title: Case Manager\r\nBusiness Unit: Executive Office of Elder Affairs (EOEA)\r\nDepartment: Home Care Management\r\nReports to: Program Manager\r\nFLSA: Non-Exempt\r\nClassification: Regular Full-Time (35 hours)\r\nGrade: B Union Position\r\n \r\nSUMMARY OVERVIEW\r\nCase Managers conduct home visits in the Greater Boston area to assess and evaluate elder\'s eligibility for the State Home Care Program as well as other community resources. Following the development and implementation of the client\'s initial care plan, Case Managers monitor their assigned client caseload through home visits and telephone contact. Case Managers work collaboratively with informal and formal supports, vendors and other community agencies.\r\nESSENTIAL FUNCTIONS\r\nEssential Job functions: Duties __1_____ through ___11____are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. \r\n \r\n\r\nConduct home visits to assess and evaluate elders to determine eligibility for state home care services and/or make recommendation for community assistance.\r\nUtilizing EOEA guidelines develop a care plan based on individual unmet needs of the elder. Ensure interdisciplinary review.\r\nImplement the plan based utilizing BSHC community resources\r\nConduct home visits according to the guidelines of the specific program\r\nMaintain client and care plan monitoring through ongoing vendor communication and phone calls to client and informal supports. Revise care plan as needed\r\nMaintain the client record by the timely documentation of all significant communications from vendor, client and informal supports.\r\nMaintain a working knowledge of BSHC and other community programs or have the skill to access this information.\r\nDevelop and hone skills to advocate for clients in a wide variety of arenas.\r\nContribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others.\r\nConsult with Team Managers and other staff as needed for ongoing case management and other issues.\r\nConduct ongoing outreach efforts in order to ensure access to services for all client groups.\r\n\r\nCOMPETENCIES\r\n\r\nSensitivity to elder issues and commitment to maintaining clients at home with dignity.\r\nAbility to effectively communicate in person and by telephone.\r\nComputer experience with the ability to perform data entry and word processing. \r\nmust be able to travel to the community to perform visits at consumers\' homes (may have limited accessibility), and travel under all weather conditions.\r\n\r\n \r\nSUPERVISORY RESPONSIBILITY\r\nThis position has no supervisory responsibilities.\r\nWORK ENVIRONMENT\r\nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.\r\nPHYSICAL DEMANDS\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\r\n\r\nThe employee must be able to carry 15 to 20 lbs.\r\nThe employee is regularly required to talk and hear\r\nThe employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms\r\n\r\nPOSITION TYPE/EXPECTED HOURS OF WORK\r\nThis is a full-time position, Monday-Friday, 9:00 AM - 5:00 PM.\r\nTRAVEL\r\nThis position required up to 25% travel. Must be able to travel to the community to perform visits at consumers\' homes (may have limited accessibility), and travel under all weather conditions.\r\nREQUIRED/PREFERRED EDUCATION AND EXPERIENCE\r\n\r\nBachelor\'s Degree in social work, human services, nursing, psychology, sociology, or related field preferred.\r\nSW, LSW and relevant work experience preferred, but not required.\r\n\r\nADDITIONAL ELIGIBILITY QUALIFICATIONS\r\nNone required for this position \r\nWORK AUTHORIZATION/SECURITY CLEARANCE\r\n\r\nMust clear CORI background check\r\nMust be able to work in the United States\r\n\r\nAAP/EEO STATEMENT\r\nEqual Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.\r\nOTHER DUTIES\r\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.