Case Manager - Full Services Partnership

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply. Child & Family Center received the following awards: Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Awarded the 2026 Silver Bell Seal for Workplace Mental Health. The Bell Seal for Workplace Mental Health is the nation’s leading recognition for U.S. employers committed to creating mentally healthy workplaces. Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more): $26.11 - $29.41/hour PLUS An additional $0.9615/hour Bilingual Spanish Differential AND An additional $0.9615/hour Intensive Services Differential This is a field-based position that will travel throughout Los Angeles County. Benefits we offer! 16 paid Holidays including 1 week holiday closure (paid) in December through January Paid Birthday Floating Holiday Vacation and Sick Time Employee Wellness Program Medical Coverage Agency paid Dental & Vision Coverage (for EE-Only coverage) Voluntary Family Medical, Dental, Vision Coverage Agency paid Long Term Disability Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment 401(k) available with discretionary Agency match Pet Insurance MINIMUM QUALIFICATIONS: B.A. or B.S. degree in mental health or a related field required with two years experience preferred. Demonstrated organizational skills and comfort, aptitude, and appropriate boundaries in dealing with the program’s clientele. Commitment to Mental Health Services Act principles, including strengths-based emphasis, field-based services, team approach, 24/7 coverage, and “whatever it takes” philosophy. Bilingual in Spanish required to meet the needs of the clients. Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards. Must pass all applicable health, fingerprint/LiveScan and DMV clearances. Requires the ability to independently use a computer and learn necessary computer programs. JOB PURPOSE: The FSP Case Manager provides rehabilitation and case management services for clients consistent with their team treatment plan. Services will include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The FSP Case Manager also provides targeted case management services, including assessing for client’s case management needs. In addition, the Case Manager follows up with appropriate linkage, consults with team members, and provides referrals as needed. ESSENTIAL JOB FUNCTIONS: 1. Facilitate client/family access to mental health programs/services (identify needs, assist with applications, reduce language barriers, etc). 2. Provide rehabilitation services to clients consistent with their treatment team plan. 3. Accompany and/or transport clients to activities inside the program or in the community as needed. 4. Provide support, training, information, and referral services. 5. Provide outreach and field-based services. 6. Facilitate linkage to housing. 7. Work as part of dedicated team. 8. Be on-call by phone 24/7 to assist with managing crises. 9. Attend off-site resource fairs and similar events as assigned. 10. Attend all required meetings, supervision, and case reviews as assigned. 11. Meet agency service time and documentation expectations, while providing services in accordance with all programmatic and contractual requirements. 12. Maintains agency attendance standards for staff and department needs. 13. Performs all other duties as assigned. WORK SCHEDULE: FLSA Status: Non-Exempt – Full Time Work-Week: Sunday – Saturday Actual work schedule as agreed with Direct Supervisor and based on business/program needs. Work Schedule subject to change based on Center’s needs. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk Use hands and fingers Handle or feel objects, tools, or controls, and talk or hear Stand and sit Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl Occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.