CASE MANAGER I

Old Pueblo Community ServicesOld Pueblo Community ServicesTucson, Arizona, United States
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Posted

9/12/2026

Employment

Full time

Range

$19 - $23/hr

Work style

On-site

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AI summary

Core responsibilities

The Case Manager I is responsible for engaging, assessing, and coordinating care for individuals experiencing homelessness, mental illness, and substance use disorders. They will facilitate recovery plans, document services in electronic health records, and connect clients to essential mainstream services.

Requirements overview

Candidates must hold an Associate, Bachelor's, or Master's degree and possess a valid driver's license with reliable transportation. Proficiency in basic computer skills and a willingness to practice evidence-based models like Motivational Interviewing and Housing First are required.

Key skills

Case ManagementIntake ProcessRecovery PlanningCrisis InterventionSuicide Risk AssessmentLife Skills TrainingDocumentationElectronic Health RecordHIPAA ComplianceDe-escalationMotivational InterviewingHousing FirstHarm ReductionMicrosoft WordMicrosoft ExcelCPR/First Aid

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Education requirements

associate degreebachelor degreepostgraduate degree

About Old Pueblo Community Services

Industry

Non-profit Organizations

Employees

84

Type

Nonprofit

Size

51-200 employees

When people face homelessness, Old Pueblo Community Services offers housing, counseling and support services to help them transform their lives. We serve those often forgotten and under-served in our community, including homeless veterans, persons returning from incarceration, and those experiencing long term chronic homelessness.

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Job categories

Social ServicesHealthcareGovernment & Public Sector

Description

Description Veterans Community -CERS Monday – Friday 8:00am – 5:00pm The Case Manager I is responsible for the engagement, assessment, support and coordination of care for individuals who have experienced homelessness. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. FRINGE BENEFIT OF $5.55 PER HOUR FOR THIS POSITION This is a Federally contracted position; the chosen applicant will receive an additional $5.55 per hour in benefits and/or hourly cash equivalent. Employee Benefits Competitive Salary, Employer Subsidized Health Insurance for Employee and Family, Employer Matching 401 (k) plan (after 1 year), Employer Subsidized Dental Plan and Vision Plan, Paid life insurance, Employer Paid Training, 136 Hours Paid Time Off (PTO) Per Year. Duties and Responsibilities: 1. Complete the intake process with new clients. 2. Deliver services in alignment with the client’s recovery plan to assist and support clients in reaching identified goals. 3. Update the recovery plan in collaboration with a Case Manager II as services are completed. 4. Complete the Colombia Suicide Severity Rating Scale (C-SSRS) and coordinates with a Case Manager II or above to address moderate and high need risk plans. 5. Connect clients to mainstream services and other service organizations as needed. 6. Provide case management and life skills individual sessions. 7. Co-facilitate life skills groups with a Case Manager II or above. 8. Facilitate Adult Recovery Team (ART) meetings when needed with guidance from a Case Manager II or above. 9. Document services and information within the Electronic Health Record (EHR). 10. Maintain all client files in a confidential manner and in compliance with HIPAA standards. 11. Monitor clients’ compliance with program guidelines and provide appropriate guidance to those clients who are out of compliance. 12. Work closely with OPCS team, collaborators and other members of a client’s support team, including Home Health Care agencies, parole and probation offices. 13. Other duties as assigned. Requirements 1. Must have an Associate, Bachelors or Masters. 2. Possess and maintain valid CPR/First Aid Certification, or ability to complete training and pass certification. 3. Basic computer skills (e.g., Microsoft Word, Excel, email) 4. Willingness to learn and practice evidence-based practices, such as De-escalation (CPI Model), Motivational Interviewing, Housing First and Harm Reduction. 5. Self-starter committed to a team approach, responsible, dependable, ability to set priorities, meet deadlines and work flexible hours. 6. Valid Arizona driver’s license, proof of auto insurance and reliable transportation. Preferred Qualifications: 1. One year of experience working with the unsheltered population. 2. Experience using an Electronic Health Record (EHR). 3. Bilingual Employment References, background check is conducted pre-employment. Pay Rate: $18.88 - $23.10 - $27.32 In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Salary placement is typically between the minimum and mid-point of the salary range

Requirements

  • Case Management
  • Intake Process
  • Recovery Planning
  • Crisis Intervention
  • Suicide Risk Assessment
  • Life Skills Training
  • Documentation
  • Electronic Health Record
  • HIPAA Compliance
  • De-escalation
  • Motivational Interviewing
  • Housing First
  • Harm Reduction
  • Microsoft Word
  • Microsoft Excel
  • CPR/First Aid

Benefits

  • Health Insurance
  • 401(k) Plan
  • Dental Plan
  • Vision Plan
  • Paid Life Insurance
  • Paid Training
  • Paid Time Off
  • Fringe Benefit

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