Claims Representative - Auto & General Liability

W. R. Berkley

Urbandale, IAHybrid
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Location
Urbandale, IA
Work style
Hybrid
4 days in office
Posted
Oct 12
7 days ago
Career path

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About the company

W. R. Berkley

Insurance · 5,001 to 10,000 employees

Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted. As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong).

W. R. Berkley on LinkedIn

What you'll do

  • Investigate commercial auto and general liability claims by analyzing coverage, liability, damages and reserves.
  • Document claims, negotiate settlements, and determine claim conclusions.

What you need

  • 2+ years related casualty claims experience and/or training; or equivalent combination of education and experience.
  • Ability to travel on an occasional basis.
  • Proficient with Microsoft Word, Excel, and Outlook
  • Bachelor’s Degree preferred but not required
  • Prior commercial lines casualty claims experience
  • Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers
  • Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills
  • Education: a bachelor's degree

Key skills

casualty claims experienceMicrosoft WordExcelOutlookcustomer orientationproblem analysisproblem resolutioninterpersonal skillscommunication skills

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Perks

  • paid time off
  • wellness benefits
  • health savings account
  • profit sharing
  • 401k
  • paid parental leave
  • employee stock purchase plan
  • tuition assistance

See full description on company page, apply now

Read the full posting here
Claims Representative - Auto & General Liability Location Name NE, Lincoln ID 2026-13444 Date Posted 17 hours ago (10/12/2026 3:06 PM) Company Continental Western Group Primary Location US-NE-Lincoln Category Claims Company Details Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted. As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong). This role is would ideally be based in one of our two offices where we offer a hybrid work schedule with four days in the office; and one day remote where it makes sense to do so. Urbandale, IA Lincoln, NE The Company is an equal employment opportunity employer. Responsibilities As a Casualty Claims Adjuster for commercial lines, you'll primarily handle and investigate low to medium level auto and general liability commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. What you can expect: Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent Internal mobility opportunities. Visibility to senior leaders and partnership with cross functional teams. Opportunity to impact change. Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education. We'll count on you to: Examine and analyze policies, contracts and claim forms to determine coverage. Investigate loss in a prompt manner by investigation, telephone, or correspondence to determine the extent of the Company’s liability. Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. Utilize independent adjusting services to assist in the claim investigation as appropriate. Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim. Correctly enter claim data and file documentation into claim and related systems for reporting purposes. Negotiate settlement or conclusion of claim. Participate in educational, coaching and mentoring opportunities to enhance claims adjusting skills and knowledge. Perform other related duties as assigned by management. Qualifications What you need to have: 2+ years related casualty claims experience and/or training; or equivalent combination of education and experience. Ability to travel on an occasional basis. Proficient with Microsoft Word, Excel, and Outlook What makes you stand out: Bachelor’s Degree preferred but not required Prior commercial lines casualty claims experience Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Options Create Profile & Apply Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs Software Powered by ICIMS www.icims.com

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