Client Care Specialist/Intake Coordinator

Pathways Hospice & Palliative Care

Chesterfield, MOOn-siteFull time
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Location
Chesterfield, MO
Work style
On-site
Job type
Full time
Posted
Oct 16
13 days ago
Career path

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About the company

Pathways Hospice & Palliative Care

Hospital & health care · 2 to 10 employees

Delmar Gardens is a family-owned, St. Louis-based company that has been serving the community for 60 years. Our diverse and unique mission and philosophy of Love, Care, and Understanding extend not only to our dear residents but equally to our invaluable staff.

Pathways Hospice & Palliative Care on LinkedIn

What you'll do

  • Field calls from patients and referral sources
  • Order intake
  • Contact patients to verify order and demographic info
  • Contact referring health professionals regarding prescriptions and documentation
  • Insurance verification and requesting prior authorizations
  • Assist with Insurance qualifications
  • Schedule appointments with the Therapy team
  • Educate clients and referrals on the sleep therapy program and CPAP Equipment

What you need

  • Attentiveness to customer needs
  • Ability to communicate clearly and work as a team
  • Ability to prioritize and manage multiple tasks
  • Problem solving
  • Detail-oriented
  • Knowledge of sleep therapy items, Medicare, and insurance guidelines (preferred)

Key skills

Attentiveness to customer needscommunicate clearlywork as a teamProblem solvingDetail-orientedsleep therapy itemsMedicareinsurance guidelines

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Perks

  • Medical
  • Dental
  • Life Insurance
  • 401(K) with company match
  • Vacation and Sick Time
  • Tuition Assistance
  • Loan Forgiveness
  • Daily pay

See full description on company page, apply now

Read the full posting here
Apply Job Type Full-time Description Med Resources , the premier provider of CPAP and Home Medical Equipment in the Midwest and Georgia, is seeking a reliable, energetic individual to be a part of our outstanding team working with our CPAP clients and referrals. You will assist with Insurance qualifications, scheduling appointments with the Therapy team and educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment. Knowledge of sleep therapy items, Medicare, and insurance guidelines is a huge plus. Key Skill Requirements: Attentiveness to customer needs Ability to communicate clearly and work as a team Ability to prioritize and manage multiple tasks Problem solving Detail-oriented Loves working with customers and referral sources The Client Care Specialist position works as part of a team to serve our patients and referral sources. Job duties include, but are not limited to: Fielding calls from patients and referral sources Order intake Contacting patients to verify order and demographic info Contacting referring health professionals regarding prescriptions and documentation Insurance verification and requesting prior authorizations Delmar Gardens is a family-owned, St. Louis-based company that has been serving the community for 60 years. Our diverse and unique mission and philosophy of Love, Care, and Understanding extend not only to our dear residents but equally to our invaluable staff. The Delmar Gardens Family offers: Medical, Dental, and Life Insurance 401(K) with company match Vacation and Sick Time Tuition Assistance and Loan Forgiveness Daily pay Contact Jeff Braun at JBraun@MedResources.com for more information. Affirmative Action/Equal Opportunity Employer/Minority/Female/Disabled/Veteran #lp

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