Client Services Associate

Sage Counseling IncSage Counseling IncGlendale, Arizona, United States | Mesa, Arizona, United States | Phoenix, Arizona, United States | Tempe, Arizona, United States
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Posted

9/29/2026

Employment

Full time

Range

$22 - $22/hr

Work style

Remote OK

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AI summary

Core responsibilities

The Client Services Associate serves as the primary point of contact for clients and referral sources, managing appointment scheduling and administrative coordination. They are responsible for data entry into electronic health records and maintaining accurate client files.

Requirements overview

Candidates must have a high school diploma or GED and be bilingual in Spanish and English. Proficiency in Microsoft Office and experience in scheduling or behavioral health settings is strongly preferred.

Key skills

Appointment schedulingAdministrative supportData entryElectronic health recordClient file managementCall center operationsBehavioral healthMicrosoft Office SuiteWordExcelOutlookTime managementOrganizational skillsProfessionalismBilingual (Spanish/English)

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Education requirements

high school

About Sage Counseling Inc

Industry

Mental Health Care

Employees

160

Type

Privately Held

Size

11-50 employees

SAGE Counseling was formed in 1998 specifically to provide clinical and educational services to the criminal justice system and court-mandated clients throughout Maricopa County, Arizona. SAGE Counseling is owned and managed by professional counselors and the majority of our clients are under local court supervision or referred by Child Protective Services.

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Job categories

AdministrativeCustomer Service & SupportHealthcareSocial Services

Description

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first point of contact for SAGE clients and referral sources. CSAs aid with appointment scheduling and a variety of administrative, coordination, and logistical services in support of triaging incoming referrals and general inquiries to SAGE. Key duties: * Appointment scheduling * Processing treatment referrals * Data entry into the electronic health record * Maintaining client files * Completing outgoing calls for services The ideal candidate for this position is an organized, detail orientated individual who is able to manage multiple projects at once in a fast-paced environment, with strong work ethic and a background in office administrative. This is a Full-Time position. Monday through Friday, 8:30am to 5:30pm.  Remote-based position, with the opportunity to work in a SAGE office - we have offices throughout AZ! Pay: up to $22.00 per hour Why join SAGE Counseling? * Company-paid health/medical insurance! * Top-level compensation packages * Bilingual pay differential * Annual merit-based compensation increases * Career advancement opportunities * 401k company match * Holiday, PTO, and employer-paid life insurance Qualifications: * Bilingual (Spanish/English) required. Differential pay offered! * Minimum High School Diploma or GED required. * Eligible to successfully complete background check to obtain a Fingerprint Clearance Card * Prior experience with scheduling or working in a call center environment preferred. * Prior experience in behavioral health field strongly preferred * Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, and Outlook) * Strong sense of discretion and professionalism * Strong organizational and time management skills SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law. Job Type: Full-Time

Requirements

  • •Appointment scheduling
  • •Administrative support
  • •Data entry
  • •Electronic health record
  • •Client file management
  • •Call center operations
  • •Behavioral health
  • •Microsoft Office Suite
  • •Word
  • •Excel
  • •Outlook
  • •Time management
  • •Organizational skills
  • •Professionalism
  • •Bilingual (Spanish/English)

Benefits

  • •Health insurance
  • •Medical insurance
  • •Bilingual pay differential
  • •Annual merit-based compensation increases
  • •Career advancement opportunities
  • •401k company match
  • •Holiday pay
  • •Paid time off
  • •Employer-paid life insurance

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