Client Support Coordinator
Reed's Adventures
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- Location
- New York, NY
- Work style
- Remote only
- Job type
- Full time
- Posted
- Nov 1
- 1 day ago
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Career path
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About the company
Reed's Adventures
Travel Arrangements · 1 employee
We are committed to helping clients book and plan vacations, cruises, honeymoons, All Inclusive, Disney Vacations, Group trips, Business and Sports trips. We strive for excellence in making sure you and your family are making magical moments with a lifetime of memories.
What you'll do
- Coordinate clients’ vacation plans, including itineraries, accommodations, transportation, activities, reservations, and confirmations.
- Maintain accurate records, track planning progress, follow up on outstanding items, and communicate updates to support an organized client experience.
What you need
- Requires strong communication and organizational skills, attention to detail, reliable follow-through, and the ability to manage multiple planning tasks independently in a remote environment.
- Candidates should be comfortable with technology and able to learn new systems; training is provided.
Key skills
CommunicationOrganizationAttention to DetailClient SupportItinerary PlanningReservation CoordinationSchedulingRecordkeepingDocumentationProgress TrackingFollow-UpTask ManagementIndependent WorkRemote WorkTechnology Proficiency
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Perks
- Flexible Remote Scheduling
- Structured Training and Onboarding
- Ongoing Professional Support and Mentorship
- Clear Systems and Workflows
See full description on company page, apply now
Read the full posting here
About the Role:
Join our team as a Client Support Coordinator, supporting clients by coordinating vacation plans and ensuring a smooth and well-organized planning experience from start to finish. In this role, you will assist individuals and families as they prepare for vacations by organizing itinerary details, coordinating reservations, and ensuring that all arrangements are clearly outlined and easy to follow. Your primary focus will be delivering a seamless experience through strong communication, organization, and attention to detail.
You will assist with coordinating vacation arrangements such as accommodations, transportation, and scheduled activities. Many plans involve multiple steps and confirmations, so maintaining organization and accuracy is essential. You will help ensure that all reservation details are properly confirmed and aligned within each itinerary.
Communication is a key part of this role. You will provide updates, help organize planning details, and ensure that all information is clearly communicated so clients feel confident and prepared. You will also assist with tracking progress and following up on outstanding planning items.
This position is fully remote and well suited for individuals who enjoy working with clients, organizing detailed plans, and supporting a positive coordination experience. Training is provided.
Responsibilities:
Assist clients with organizing vacation plans and itineraries
Coordinate reservations, confirmations, and scheduling
Maintain accurate records and documentation
Monitor planning progress and follow up as needed
Communicate updates and planning details clearly
Support a smooth and organized planning experience
Qualifications:
Strong communication and organizational skills
Detail-oriented with reliable follow-through
Comfortable working independently in a remote environment
Ability to manage multiple planning tasks
Tech-comfortable and able to learn new systems
What We Offer:
Flexible remote scheduling
Performance-based pay structure
Structured training and onboarding
Ongoing professional support and mentorship
Clear systems and workflows for success