Clinic Administrative Assistant

About the company

Therapy & Beyond

Mental health care · 201 to 500 employees

What you'll do

• The Clinic Administrative Assistant plays a vital role in supporting our clinic operations, staff, and leadership. This position manages key administrative functions—including scheduling, resource management, EMR maintenance, and office communication. This position will split time between administrative support and direct patient care (25–75% direct session coverage).
• Provide daily administrative assistance to Clinic Management and Technicians.
• Coordinate daily schedules to ensure adequate coverage, smooth transitions, and efficient clinic operations.
• Manage mid-day or closing procedures (Monday–Friday) and occasional Saturday morning operations.
• Handle general office tasks, including written communications, invoicing, record maintenance, and reporting.
• Oversee EMR records, keeping patient details and staff timesheets up to date.
• Manage inventory by ordering, organizing, and distributing clinic supplies, materials, and equipment.
• Maintain a clean, organized, and welcoming clinic environment.
• Provide direct 1:1, naturalistic, play-based therapy in the clinic setting. Implement individualized treatment programs and clinical procedures accurately. Deliver direct treatment sessions as needed, including providing break and transition coverage for clinic personnel.
• Maintain clear, professional, and regular communication with Program Supervisors.
• Foster an engaging, positive, and motivating therapy environment for clients.
• Actively seek opportunities to expand clinical and administrative knowledge for professional growth.
• Maintain reliable availability within standard operating hours: Monday–Friday, 7:30 AM – 5:30 PM, with occasional Saturday coverage (9:00 AM – 1:00 PM).

What you need

• High school diploma or equivalent required; prior experience in administrative support preferred.
• Active Registered Behavior Technician (RBT) certification preferred, or a willingness to obtain certification upon hire.
• Proven ability to remain composed, efficient, and effective in a fast-paced, high-volume environment.
• Empathic and collaborative approach, committed to fostering positive communication and a supportive team culture.
• Strong verbal and written communication skills with exceptional time management, task prioritization, and deadline compliance.
• Education: a high school diploma

Key skills

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Perks

• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Employee Assistance Program
• Employee Recognition