CNA / Patient Resource Coordinator
Northland Health Centers
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- Location
- Bismarck, ND
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 8
- 12 days ago
Career path
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About the company
Northland Health Centers
Hospital & health care · 51 to 200 employees
What you'll do
- Link patients to community resources, financial assistance, and insurance coverage options
- Coordinate with medical, dental, behavioral health, care management, and patient services teams
- Support patient navigation and reduce obstacles to treatment
- Assist with patient flow and basic clinical tasks within CNA scope
- Document progress, track follow-ups, and help keep visits moving smoothly
What you need
- Occasional evening/weekend availability as needed
- Certified Application Counselor (CAC) certification or ability to obtain within 90 days (preferred)
Key skills
North Dakota CNA certificationCertified Application Counselor (CAC)Patient navigationCommunity resourcesInsurance coverage optionsPatient flowBasic clinical tasks
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What You’ll Do
As a Patient Resource Coordinator, you’ll help patients overcome social, financial, and environmental barriers so they can access and continue care. You’ll coordinate enabling services, connect individuals and families to internal and community supports, and provide limited clinical assistance within the CNA scope to support efficient visits.Key responsibilities include:- Linking patients to community resources, financial assistance, and insurance coverage options- Coordinating with medical, dental, behavioral health, care management, and patient services teams to improve continuity of care- Supporting patient navigation and reducing obstacles to treatment- Assisting with patient flow and basic clinical tasks within CNA scopeRequired qualifications:- Current North Dakota CNA certification- Certified Application Counselor (CAC) certification preferred or ability to obtain within 90 days- Willingness to travel between locations; occasional evening/weekend availability as neededApply today to bring whole-person support to patients who need it most.
A Typical Shift
Your day blends patient conversations with coordination work: you may start by checking in with care teams on patients who need extra support, then spend time on calls or referrals with community partners and assistance programs. Between patient touchpoints, you’ll document progress, track follow-ups, and help keep visits moving smoothly. Some days include outreach or travel between Northland Health Centers locations, with occasional evening or weekend activities when community needs require it.