The role involves maintaining outpatient medical records and managing telephone communications at the nursing desk. Additionally, the employee will transcribe physician orders and provide direct patient care under the supervision of registered nurses.
Requirements overview
Candidates must hold a high school diploma or GED, a CNA certificate, and a CPR certificate. Nonviolent Crisis Intervention (CPI) certification is also required for this position.
Key skills
Patient careMedical records managementTelephone communicationPhysician order transcriptionPatient confidentialityTeamworkEmpathyCrisis interventionComputerized order entryAccu check monitoringBlood pressure monitoringCultural competence
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Good Shepherd Health Care System (GSHCS) is a thriving, independent health care system in Northeast Oregon, with over 1,250 staff members and 200 credentialed providers. As a growing, mid-size health care system demonstrating its commitment to high-quality care, GSHCS’s flagship acute care hospital is fully accredited by Det Norske Veritas (DNV). Based in Hermiston, Oregon, GSHCS meets the healthcare needs of 100,000 patients in the greater Northeast Oregon region, primarily spanning Umatilla and Morrow Counties. In addition to providing inpatient care, GSHCS’s 40 robotic-trained surgeons offer a full slate of surgical services that treat a variety of health conditions. The GSHCS Medical Group’s specialty services include Cardiology, Oncology, Urology, Nephrology, General Surgery, Orthopedics, Podiatry, Physiatry, Pulmonology, Gastroenterology, Women’s Health, Endocrinology, and Sleep Medicine. GSHCS also offers Primary Care Services in Family Medicine, Pediatrics, and Internal Medicine. Other services include Diagnostic Imaging, Interventional Radiology, Laboratory, Home Health, Physical/Speech/Occupational/Infusion/Respiratory Therapy, Cardiopulmonary Rehab, Hospice, Pharmacy, Occupational Health, Home Medical Equipment, and medical transportation services. GSHCS’s Level 3 Trauma designated Emergency Department is open 24/7 and its Urgent Care is open seven days a week. For more information about GSHCS, visit www.gshealth.org.
Overview
Medical, Dental, Vision benefits paid by employer!
Hourly Rate: Min: $20.48 Max: $ 34.98
• NOC position 6:00/6:30 pm – 6:30/7:00 am
• Wk 1: Sun, Mon, Tues / Wk 2: Mon, Tues, Sat
• Holiday rotation: B
Works under the direct supervision of the department Registered Nurses. Maintains and organizes outpatient medical records. Is responsible for the majority of the telephone communication at the desk.
Responsibilities
A. Personal Traits, Qualities and Aptitudes: Must be able to
1) Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
2) Recognize the rights and responsibilities of patient confidentiality.
3) Conveys empathy and compassion to those experiencing grief, pain, or trauma.
4) Reports to other staff members any changes in patient condition.
5) Accurately transcribe physician orders and notify nursing staff of pertinent changes.
6) Relates to others in a manner that creates a sense of teamwork and cooperation.
7) Communicates effectively and therapeutically with people from every socioeconomic background.
8) Incorporates guest relations in daily activities.
B. Working Conditions:
Inside environment, protected from the weather but not necessarily temperature changes. Subject to frequent exposure to infection, contagious disease, and hazardous materials and equipment. Occasionally subject to combative patients. Variable noise levels. Also subject to rapid pace, multiple stimuli, unpredictable environment, and critical situations.
C. Physical Demands/Traits: Must be able to
1) perceive the nature of sounds by the ear;
2) express or exchange ideas by means of the spoken work;
3) perceive characteristics of objects through the eyes;
4) extend arms and hands in any direction;
5) seize, hold, grasp, turn, or otherwise work with hands;
6) pick, pinch, or otherwise work with fingers;
7) perceive such attributes of objects or materials as size, shape, temperature, or texture; and
8) stoop, kneel, crouch, and crawl. Must be able to lift 50 pounds maximum with frequent lifting, carrying, pushing, and pulling of objects weighing up to 25 pounds. Continuous walking and standing. Must be able to identify, match, and distinguish colors. Rare lifting of greater than 100 pounds.
Qualifications
QUALIFICATIONS:
A. Education:
Required:
- High school diploma or GED, CPR
Certificate:
- CNA Certificate, Nonviolent Crisis Intervention (CPI).
Desired:
- Computer experience
B. Experience:
Required:
- None
Desired
- Previous experience as ward clerk with computerized order entry
C. Equipment/Tools/Work Aids:
Computer (order entry system), printer, photo copier, patient records, telephone system, accu check monitors, BP cuffs, thermometers, patient beds, wheelchairs, stretchers, bed scales.
D. Specialized Knowledge & Skills:
Able to provide a CNA level of patient care, age specific, cultural, physical and psychosocial well being.
E. Other:
Bilingual and/or English-Spanish speaking preferred. Ability to work with culturally diverse population.
36 Hours USD $20.48/Hr. USD $34.98/Hr. 01-3030 Medical / Surgical Night