Community Banker
Bank of Oak Ridge
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- Location
- Greensboro, NC
- Work style
- On-site
- Posted
- Nov 5
- 2 days ago
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Career path
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About the company
Bank of Oak Ridge
Banking · 51 to 200 employees
What you'll do
- Build and maintain strong relationships with Bank of Oak Ridge clients
- Identify client needs and develop solutions to their financial goals
- Promote, refer and cross sell clients to insurance, wealth management and mortgage departments
- Process teller transactions and open new accounts
- Respond to client inquiries, research concerns and execute solutions
- Perform other complex financial services transactions as needed
- Travel to different branch locations for onsite coverage
- Serve as Client Connect / ITM Representative on the Saturday shift rotation
What you need
- Minimum education level of HS diploma or equivalent
- At least 2 years of customer service experience relative to the job
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Detail oriented with ability to work in a fast-paced environment managing multiple priorities
- Team player with positive, professional attitude
- Bachelor's degree (preferred)
- Financial services industry experience (preferred)
Key skills
Customer serviceFinancial servicesMicrosoft Office SuiteWordExcelOutlookDetail orientedManaging multiple prioritiesTeam player
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Description
Build and maintain strong relationships with Bank of Oak Ridge clients.
Expand client relationships by identifying client needs and developing solutions to their financial goals.
Promote, refer and cross sell clients to the Bank's insurance, wealth management and mortgage departments.
Process teller transactions including check cashing, deposits, withdrawals, etc.
Open new accounts.
Respond to client inquiries regarding deposit, credit and other products or services. Actively listen to client concerns, research to find a solution and execute.
Perform other complex financial services transactions as needed.
Occasionally travel to different branch locations for onsite coverage.
Serve as Client Connect / ITM Representative on the Saturday shift rotation.
Comply with Bank Secrecy Act and Anti-Money Laundering federal regulations and guidelines, internal bank policies, and complete annual training requirements.
Requirements
Minimum education level of HS diploma or equivalent.
Bachelor's degree preferred.
At least 2 years of customer service experience relative to the job. Financial services industry experience preferred.
Prior experience in a lending role preferred.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Detail oriented with ability to work in a fast-paced environment managing multiple priorities.
Team player with positive, professional attitude.