Community Care Coordinator
Apple Tree Dental
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- Pay
- $20 to $22
- an hour
- Location
- Rochester, MN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Apple Tree Dental
Hospital & health care · 201 to 500 employees
Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care.
What you'll do
- Works directly with a facility dental liaison to ensure successful on-site dental care and oral health care screening visits
- Prepare the clinical provider schedules for on-site care visits
- Report, document, and address customer service inquiries from patients, patient representatives, and facility staff members
- Coordinate monthly visits to our contracted on-site care facilities for dental services and oral health screenings
- Enter monthly provider schedules into Open Dental and distribute to appropriate staff
- Update facility records as needed
- Confirm patient appointments, with family members and/or the facility staff
- Scan and enter new and/or updated patient information
- Enter and verify insurance plans, and document changes and updates accordingly
- Perform pre and post quality assurance for appointments and send insurance claims
- Send and follow up on treatment plans sent to families and update status accordingly
- Send and follow up on insurance pre-authorizations and update status accordingly
- Scan and process patient treatment information including fax correspondences
- Discuss appointment and account information with patients and their responsible parties
What you need
- HS Diploma or GED required
- Customer Service, scheduling, and phone experience preferred
- Dental office experience strongly preferred, but not required
Key skills
schedulingcoordinating provider availabilitycustomer service
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Read the full posting here
Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Community Care Coordinator to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.