Compliance & Enforcement Analytics Intern

DEPT OF HEALTH SERVICES THE ARIZONA DEPARTMENT OF HEALTH SERVICES PROMOTES AND PROTECTS THE HEALTH OF ARIZONA’S CHILDREN AND ADULTS. OUR MISSION IS TO PROMOTE, PROTECT, AND IMPROVE THE HEALTH AND WELLNESS OF INDIVIDUALS AND COMMUNITIES IN ARIZONA. WE STRIVE TO SET THE STANDARD FOR PERSONAL AND COMMUNITY HEALTH THROUGH DIRECT CARE, SCIENCE, PUBLIC POLICY, AND LEADERSHIP. ADHS PROMOTES ALTERNATIVE WORK SCHEDULES, FLEXIBLE HOURS. WE HAVE POSITIONS THAT CAN FIT ANY STAGE IN YOUR CAREER; FROM ENTRY TO SENIOR LEVEL. WE OFFER A ROBUST BENEFIT PACKAGE, INCLUDING THE ADHS STUDENT LOAN ASSISTANCE PROGRAM, WHERE ELIGIBLE EMPLOYEES CAN RECEIVE UP TO $300.00 PER MONTH FOR THEIR OUTSTANDING STUDENT LOANS. COME CHECK US OUT AND SEE HOW YOU CAN MAKE A DIFFERENCE IN THE LIVES OF ALL ARIZONANS. COMPLIANCE & ENFORCEMENT ANALYTICS INTERN Job Location: ADDRESS: 150 N 18TH AVE, PHOENIX, AZ 85007 Posting Details: HOURLY RATE: $15.40-$24.20 (DOE)   GRADE: 4 Job Summary: The Compliance & Enforcement Analytics Intern provides analytical, research, and data support to assist the division in monitoring compliance and enforcement activities and identifying trends, patterns, and emerging areas of concern. The position will analyze and organize compliance and enforcement data and assist in developing reports, dashboards, data visualizations, and other analytical products to support division operations and management decision-making. The position will work closely with program staff and management to translate data into meaningful information that can be used to identify recurring compliance issues, evaluate enforcement activity, support program improvement, and inform resource allocation and operational priorities. This position is intended to provide meaningful professional experience in data analytics, regulatory compliance, enforcement, public administration, and program evaluation while providing the division with additional analytical capacity. Job Duties: Compliance and Enforcement Data Analysis: Analyze compliance and enforcement data to identify trends, patterns, recurring issues, and emerging areas of concern. Examine data across relevant variables, which may include time periods, facility or provider types, geographic areas, violation types, complaint categories, enforcement actions, and other program characteristics. Conduct quantitative and qualitative analysis to identify relationships, trends, anomalies, and areas requiring additional review. Prepare analytical summaries and identify meaningful findings for program staff and management. Assist with analysis of compliance and enforcement outcomes to support continuous program improvement. Conduct ad hoc analyses in response to program and management needs. Reporting and Data Visualization: Develop and maintain reports, dashboards, charts, tables, and other data visualizations. Assist with developing recurring compliance and enforcement reports and performance measures. Translate analytical findings into clear and concise reports suitable for technical and non-technical audiences. Assist with preparation of presentations, briefing materials, and other products that communicate trends and findings. Identify opportunities to improve the usefulness, accessibility, and consistency of compliance and enforcement reporting. Data Quality and Management: Compile, organize, and maintain datasets used for compliance and enforcement analysis. Review data for completeness, accuracy, consistency, and potential anomalies. Identify data-quality issues and communicate concerns to appropriate program staff. Assist with reconciling information across data sources and identifying discrepancies. Maintain appropriate documentation of data sources, definitions, methodologies, and analytical processes. Assist with developing standardized processes for recurring data analysis and reporting. Handle division data in accordance with applicable policies regarding confidentiality, security, and appropriate use. Research, Program Evaluation, and Trend Identification: Conduct research to provide context for identified compliance and enforcement trends. Research regulatory, operational, or programmatic factors that may contribute to identified patterns. Assist with evaluating the effectiveness and outcomes of compliance and enforcement activities. Support development and monitoring of program performance measures. Assist in identifying opportunities for process improvement based on data analysis and program trends. Prepare research summaries and other materials to support program planning and decision-making. Project and Program Support: Collaborate with program staff to identify analytical needs and define questions that can be addressed through available data. Participate in meetings and project discussions related to compliance, enforcement, data analysis, and program improvement. Track analytical projects, assignments, deadlines, and deliverables. Assist with special projects and other analytical assignments as directed. Provide other related research, data, and administrative support as assigned. Knowledge, Skills & Abilities (KSAs): Knowledge ● Basic knowledge of data analysis and statistical concepts. ● Basic knowledge of research methods and analytical techniques. ● Basic understanding of regulatory compliance, enforcement, or public-sector program operations. ● Familiarity with data collection, organization, validation, and reporting. ● Understanding of data visualization concepts and effective presentation of analytical findings. ● Basic knowledge of performance measurement and program evaluation concepts. ● Understanding of professional standards for handling confidential, sensitive, or protected information. Skills ● Strong analytical and critical-thinking skills. ● Strong attention to detail and accuracy. ● Ability to identify patterns and trends within data. ● Ability to organize, clean, manipulate, and analyze datasets. ● Ability to communicate analytical findings clearly in both written and verbal formats. ● Strong research and information-gathering skills. ● Proficiency with Microsoft Office, particularly Excel, including sorting, filtering, formulas, pivot tables, and basic data analysis functions. ● Ability to create clear tables, charts, graphs, and other data visualizations. ● Strong organizational and time-management skills. ● Ability to manage multiple assignments and meet established deadlines. Abilities ● Ability to analyze large or complex sets of information and identify meaningful patterns. ● Ability to translate data into clear, understandable findings for technical and non-technical audiences. ● Ability to approach problems objectively and use evidence to support conclusions. ● Ability to recognize data inconsistencies, anomalies, and potential quality issues. ● Ability to learn new databases, analytical tools, and division-specific systems. ● Ability to work independently while seeking guidance when appropriate. ● Ability to collaborate effectively with program staff, analysts, management, and other stakeholders. ● Ability to prioritize assignments and adjust to changing program needs. ● Ability to exercise sound judgment and maintain confidentiality when working with sensitive division information. ● Ability to document analytical methods and work in a manner that supports reproducibility and consistency. Selective Preference(s): Currently enrolled in an accredited college or university with coursework or a degree in: ● Data Analytics ● Statistics ● Mathematics ● Economics ● Public Policy ● Public Administration ● Business Analytics ● Information Systems ● Health Administration ● Computer Science ● Health Informatics ● A related analytical, quantitative, or public-sector field Coursework in statistics, data analysis, research methods, program evaluation, or database management is desirable. Preferred qualifications may include: ● Coursework or experience in data analytics, statistics, research, program evaluation, or business intelligence. ● Experience working with Excel or other data-analysis software. ● Experience creating dashboards, reports, charts, or data visualizations. ● Familiarity with SQL, R, Python, Power BI, Tableau, or other analytical/data visualization tools is desirable but not required. ● Experience working with government, healthcare, regulatory, compliance, enforcement, or other public-sector data is desirable. ● Training or certification in data analytics, business intelligence, or a related field is desirable but not required. Pre-Employment Requirements: The position requires the ability to work with potentially sensitive compliance and enforcement information and to maintain appropriate confidentiality and data security. The incumbent must be able to work accurately with detailed information, meet established deadlines, and communicate analytical findings in a clear and objective manner. The position may require working with multiple data sources and learning division-specific databases, reporting systems, and analytical tools. The incumbent must be willing to learn new technologies and methodologies as needed to support the division’s compliance and enforcement analytics functions. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. [https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf] All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: ● Hands-on skills in in data analytics, regulatory compliance, enforcement, public administration, and program evaluation. ● Collaboration with a diverse team of professionals. Contact Us: The State of Arizona is an Equal Opportunity/ Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing steven.santiago@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.