Consumer Systems Administrator
Idaho Central Credit Union
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- Location
- Chubbuck, ID
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
Idaho Central Credit Union
Banking · 1,001 to 5,000 employees
What you'll do
- Administer consumer lending systems, resolve system issues, support releases and feature rollouts, and maintain system documentation.
- Translate business requests into technical requirements, propose solutions, and collaborate with IT teams and business partners on troubleshooting and projects.
What you need
- A bachelor’s degree and at least 1 year of experience working on projects, troubleshooting systems, and/or loan applications are required.
- Must be willing to comply with the Bank Secrecy Act and USA Patriot Act and meet the listed physical requirements, including lifting 20–40 pounds.
- Education: a bachelor's degree
Key skills
System administrationTroubleshooting systemsProject experienceLoan applicationsSQL codingBuild reportsIT infrastructureJiraAgileOral and written communicationHardwareSoftwareFinancial industry knowledge
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Perks
- Medical, Dental, & Vision Insurance
- Generous Paid Time Off
- Paid Holidays
- Matching 401K AND Pension
- Tuition Reimbursement
- Employee Assistance Program
- Employee Wellness Program
See full description on company page, apply now
Read the full posting here
Perform system updates, testing/coordinating new feature rollouts, and identifying new opportunities within the application to meet Credit Union growth and strategic goals.
Duties and Responsibilities:
Effectively resolve day-to-day system issues working with team members and 3rd party vendors.
Support the release process starting from development work to post-production rollout support.
Create and maintain system related documentation
Ensuring that budgets are adhered to, and deadlines are met
Planning and working flexibly to meet deadlines
Learn and maintain knowledge for consumer lending systems, consumer lending industry, and business processes.
Perform system administration tasks including but not limited to:
Creating and maintaining documentation
Complying with change and vendor management
Performing audits
Other system administrative tasks
Adapt quickly to changes
Adhere to set service level agreements and thrive in a game of work environment
Translate business requests to technical requirements
Create and propose solutions to business needs and issues
Build and maintain relationships with internal and external business partners
Be able to work with different IT Teams to troubleshoot issues and execute projects
Other duties and projects as assigned
Qualifications:
Bachelor’s degree required. A degree in Computer Science, Computer Information Systems, or Business preferred. 1+ year(s) of system administration experience or 2+ years financial industry experience preferred. 1+ years of experience working in projects, troubleshooting systems, and/or loan applications required. Jira, Agile, and/or other project experience preferred. SQL coding experience preferred. Demonstrate ability to build reports and understand IT infrastructure. Experience with financial industry technologies preferred.
Performance Standard:
Ability to learn and demonstrate financial industry knowledge. Willingness to work occasionally outside of normal business hours. Excellent oral and written communication skills. Broad knowledge of hardware, software, and programs. Maintain a broad knowledge of the financial industry. Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously. Logical, process-oriented thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Ability to work independently, as well as part of a project team in a cooperative effort. Ability to prioritize, meets deadlines, and manages changing priorities with limited direction. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.
Physical Requirements:
Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
Sit for extended periods of time.
Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
Repetitive motion using wrists, hands, and fingers.
Reach keyboards.
Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).
This role offers benefits, including:
Competitive Pay
Medical, Dental, & Vision Insurance
Generous Paid Time Off
Paid Holidays
Matching 401K AND Pension
Tuition Reimbursement
Employee Assistance Program
Employee Wellness Program
Paid Group Life and Disability Insurance
Awesome Culture
And More
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.