The processor facilitates coordination of benefits by validating medical and pharmacy coverage through provider portals and outbound calls. They also maintain internal databases and submit claim adjustments to ensure accurate payment and compliance with regulatory requirements.
Requirements overview
Candidates must have at least one year of administrative support experience and proficiency in the Microsoft Office suite. Strong attention to detail, organizational skills, and the ability to work cross-collaboratively are essential for this role.
Key skills
Coordination of benefitsData entryAdministrative supportHealthcare administrationMS Office SuiteAttention to detailClaims processingMedical claims reviewInsurance record maintenanceCustomer serviceTime managementCommunication skillsMedicarePharmacy coverage validationProvider portal navigation
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Molina Healthcare is a FORTUNE 500 company that is focused exclusively on government-sponsored health care programs for families and individuals who qualify for government sponsored health care.
Molina Healthcare contracts with state governments and serves as a health plan providing a wide range of quality health care services to families and individuals. Molina Healthcare offers health plans in Arizona, California, Florida, Idaho, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, Nevada, New Mexico, New York, Ohio, South Carolina, Texas, Utah, Virginia, Washington and Wisconsin. Molina also offers a Medicare product and has been selected in several states to participate in duals demonstration projects to manage the care for those eligible for both Medicaid and Medicare.
HealthcareAdministrativeCustomer Service & Support
Description
Molina Healthcare is hiring for Coordination of Benefits Processor. This role is
remote and can be worked from a variety of locations. PST Time Zone is
preferred.
This role will provide support for coordination of benefits review activities
that directly impact medical expenses and premium reimbursement. Responsible for
primarily coordinating benefits with other carriers responsible for payment.
Facilitates administrative support, data entry, and accurate maintenance of
other insurance records.
Highly Qualified Candidates Will Have the Following Experience-
* Healthcare Experience
* Administrative healthcare experience
* Solid experience with the MS Office Suite
* High attention to detail
* Solid work history
Essential Job Duties
* Supports multiple Lines of Business (LOBs), including Medicare and
Marketplace (MKP)
* Validates external medical and pharmacy coverage through provider portals,
outbound calls, and review of Explanation of Benefits (EOBs) to identify and
verify other insurance information.
* Researches and validates state, vendor, and internal Coordination of
Benefits (COB) leads through insurance carrier outreach and online
resources.
* Reviews and interprets EOBs, medical claims, and eligibility information to
determine appropriate COB actions.
* Processes provider disputes and submits claim adjustments to ensure claims
are paid correctly based on validated COB information.
* Maintains Internal databases and other insurance records to ensure accurate
member coverage information.
* Submits ECRS requests to CMS to update external coverage information within
the CMS system.
* Maintains compliance with departmental procedures, documentation standards,
and regulatory requirements related to COB and Medicare coordination.
* Provides telephone, administrative and data entry support for the
coordination of benefits (COB) team.
* Phones or utilizes other insurance company portals to validate state, vendor
and internal COB leads.
* Updates the other insurance table on the claims transactional system and COB
tracking database.
* Contacts Centers for Medicare and Medicaid Services (CMS) directly, or
coordinates with the assigned company contact to log tickets for premium
restoration such as Medicare Secondary Payer (MSP) and End-Stage Renal
Disease (ESRD). Job Requirements
* At least 1 year of administrative support experience, or equivalent
combination of relevant education and experience.
* Customer service skills.
* Attention to detail, organizational and time-management skills; ability to
manage simultaneous projects and tasks to meet internal deadlines.
* Ability to work cross-collaboratively across a highly matrixed organization
and establish and maintain effective relationships with internal and external
stakeholders.
* Effective verbal and written communication skills.
* Microsoft Office suite and applicable software programs proficiency.
Preferred Qualifications• Health care experience.
To all current Molina employees. If you are interested in applying for this
position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina
Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Same Posting Description for Internal and External Candidates