The Sales Gallery Coordinator supports the Sales and Marketing departments by managing the front desk, coordinating guest arrivals, and maintaining kitchen inventory. They are also responsible for tracking attendance, managing sales executive rotations, and assisting with guest transportation logistics.
Requirements overview
Candidates must possess a high school diploma or equivalent and have previous customer service experience. The role requires the ability to work a flexible schedule, including evenings, weekends, and holidays.
Key skills
Customer serviceFront desk operationsInventory managementCommunicationSchedulingAdministrative supportHospitalityProblem solvingTime managementAttention to detail
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Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Customer Service & SupportSalesMarketingHospitalityAdministrative
Description
As a Sales Gallery Coordinator, you will be responsible for providing
outstanding service to both our internal and external customers. Support Sales
and Marketing Departments by performing Sales Front Desk, Gifting and Kitchen
responsibilities in a smooth and consistent manner.
RESPONSIBILITIES
* Track daily attendance and training attendance.
* Set and update the various Sales Executive Rotations daily and any specialty
rotations on the effective dates.
* Check in guests and owners for their sales presentation and assign
appropriate Sales Executives with accurate codes.
* Answer all phone calls and direct to the appropriate employees.
* Take inventory and stock all kitchen supplies including but not limited to:
Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
* Keep café and refreshment areas cleaned and stocked at all times.
* Assist with Extra Premiums for all departments and reconciles nightly.
* Issue all Taxi/Uber reimbursements to Guests and Owners.
* Coordinate with the transportation team pick up and drop off details for our
guests and owners coming to and from the presentations.
* Carries out all reasonable requests by management of which a team member is
capable of performing.
QUALIFICATIONS
Outstanding Candidates we are looking for?
To fulfill this role optimally, you must possess the following minimum
qualifications:
* High School diploma or equivalent.
* Able to work a flexible schedule to include evenings, weekends, and holidays.
* Previous customer service experience.
Why do Team Members enjoy working with us:
This position has a competitive hourly of $18.00.
* Day 1 Health Benefits Eligibility: Excellent health care options, including
medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.