Court Operations Associate, Hennepin County, Family Court
Minnesota Judicial Branch
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- Location
- Minneapolis, MN
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
Minnesota Judicial Branch
Judiciary · 1,001 to 5,000 employees
What you'll do
- Accurately complete administrative work performing high level case processing and completing detailed data entry work utilizing court technology systems.
- Provide excellent customer service by assisting and communicating with court customers in a professional, courteous, and respectful manner to ensure the customer's needs are effectively met in-person, over the phone, or through electronic means by answering questions and processing financial transactions.
- High school diploma or equivalent
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work. (For example: bank teller, cashier, court clerk, legal assistant, medical billing specialist).OR equivalent education and experience
- Ability to multi-task, work well under pressure, and work in a high-volume, fast-paced work environment.
- Ability to develop and maintain effective relationships with the public, stakeholders, and court staff.
- Ability to understand and explain instructions, policies, statutes, rules, procedures, and systems to the general public.
- Ability to communicate effectively verbally and in writing with attorneys, court staff, judicial officers, and the general public.
- Team oriented, with a positive attitude.
- Reliable, with the ability to meet commitments and keep work projects on task.
- Ability to comply with data privacy laws and maintain confidential information.
- Ability to provide a level of customer service that meets/exceeds customer expectations and satisfaction.
- Ability to work in an inclusive, multicultural environment that values diversity and relationships and professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties.
- Proficient in Microsoft Office Suite, with the ability to learn other, job-related software.
- Associate, paralegal, or bachelor’s degree
- Experience with high-volume data entry
- Experience providing exceptional customer service in a high-volume, fast-paced environment
- Experience working in a courtroom setting, preparing court orders, and generating court forms
- Experience scheduling multiple appointments/hearings
- Knowledge and working experience with a case processing system such as MNCIS (Minnesota Court Information System) and EFS (Electronic File and Serve
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Read the full posting here
Hennepin County District Court invites qualified applicants to apply for one entry level Court Operations Associate position assigned in the Family Division. We celebrate and are committed to the principles of diversity and inclusion and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth.