CRM IT Analyst
Carmeuse
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- Location
- Pittsburgh, PA
- Job type
- Full time
- Posted
- Sep 30
- 20 days ago
Career path
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About the company
Carmeuse
Mining & metals · 5,001 to 10,000 employees
Carmeuse, a global leader in the lime and mineral industry,
What you'll do
- Support and improve the Customer 360 Salesforce platform and B2B eCommerce experience across the Americas.
- Gather requirements, configure and enhance the platform, manage integrations, drive user adoption, and resolve incidents.
Key skills
SalesforceB2B eCommercegather requirementsmanage integrationsdrive user adoptionresolve incidents
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Read the full posting here
Carmeuse, a global leader in the lime and mineral industry, is seeking a skilled CRM IT Analyst to support and continuously improve our Customer 360 Salesforce platform across the Americas. In this role, you will be the primary IT point of contact for our Sales, Customer Service, and Commercial teams, ensuring the Salesforce ecosystem – including our B2B eCommerce (Digital Commerce) experience – runs reliably and evolves to meet business needs.
You will partner closely with regional business stakeholders and our global digital team to gather requirements, configure and enhance the platform, manage integrations, drive user adoption, and resolve incidents. This is a hands-on role for someone who thrives at the intersection of technology and business, and who is passionate about delivering a connected, trusted customer experience.