Customer & Administrative Specialist

NOW HIRING: Customer & Administrative SpecialistSERVPRO | Monroe, LA | Full-Time | $100 On-Call Pay Are you organized, dependable, and great with people? Join our SERVPRO team as a Customer & Administrative Specialist and play an important role in keeping our customers, office, and field teams connected and moving forward. What You'll DoServe as a key point of contact for customers, vendors, and field teams Answer calls, respond to emails, and resolve customer concerns professionally Enter and maintain accurate claim, scheduling, and job information Coordinate schedules and keep job files and documentation up to date Assist with payroll administration and daily reporting Monitor subcontractor activity and office inventory Support the team with whatever needs to get done—no two days are exactly alike! What We're Looking For1–2 years of customer service or administrative experience Strong communication and organizational skills Excellent attention to detail and follow-through Comfortable working in a fast-paced, team-oriented environment Proficiency with Microsoft Office and general computer systems Restoration, insurance, construction, or payroll experience is a plus! Schedule: Monday–Friday, 8:00 AM–5:00 PM On-Call: Required rotating after-hours/weekend phone coverage On-Call Pay: $100 per week Why Join Us?Paid Time Off Medical, Dental & Vision Insurance 401(k) with Company Matching Paid Holidays Stable, full-time position with a growing team A supportive, team-focused work environment If you're someone who takes pride in being organized, responsive, helpful, and dependable, we'd love to meet you! Apply today and join the SERVPRO team!